iPhone 6 battery dies in cold weather

I checked using the website and it stated I was not eligible because I may have already gotten a replacement or it's not within the range or serial numbers that are affected, however, I just moved to Alaska recently and my phone shuts off with a full charge at -2 to 22 degrees F. It's an iPhone 6s Plus.

I tried to reply your question but the comment (very long) was removed by Apple.

When you touch negative things about their products they are fast to make it dissapear.

They claimedthat I was speculating but I just shared my experience from testing their devices.

Good job Apple!

I re-posted your quote - they removed it in about 1 minute (see below). Thank you for your detailed information however, it was very informative. For the record, I love apple products and i will continue to use and purchase them - i would just rather not need to keep my phone over 90% at all times and plugged into a portable battery brick when it is cold which is currently the only solution I have found.

We removed your post "iPhone 6 battery dies in cold weather" because it was speculative. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.

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We’ve included a copy of your original post below.


Thanks,
Apple Support Communities Staff

Same problem. iPhone 6s was at about half battery life when I went out into the 20*F weather. Pulled it out of my purse and it died. And today is only the first really cold day of winter... this is actually a pretty big safety issue, Apple. Wanna jump in here?

I've had iPhone since its original version. Right now I have iPhone 6 64gb and this is the first time I'm considering switching to android phone.

I can't be more then 5 min outside on 0 - +5 C without having it shut off and the battery can be at 50-60%. It's so frustrating

Has apple ever addressed or replayed t about this problem?

this just happened to me on my 15~ moth old iphone 6, very similar situation, phone is at 25% and dies within a minute of being in the cold... this is especially frustrating when trying to catch a snorlax.

I have an iPhone 6s plus and this winter every time I take it outside and the temperature is below 40 degrees F the phone dies almost immediately no matter how much battery it has left. I really wish apple could come up with a fix for this problem because if I would like to use my phone outside it doesnt work. Especially because I'm into photography and if I see something interesting in the outdoors my iPhone is no longer reliable enough to take a picture. I have never had this problem before with this phone last winter, but this November it began to shut down in the cold. Even with the other iPhones I have had in the past haven't done this. With winter lasting about 4 months where i live my iPhone is just about useless outside (which is where i spend most of my time). Please fix this problem apple!!

Same here on iPhone6. It only seems to happen outside in the cold, when I use the camera. The screen goes black and is unresponsive. When I attach to power, it starts up with a low batter signal (the red empty battery, but once running, the battery is at 30, 45, 50%. It happened 3 times today.

i have 190 cycles in moderate temperatures. I am/was an Apple fan, so i treated my phone like i treat my wife; with respect. But i can assure you; the last couple of weeks i have recharged my phone (6s by the way) a whole lot more and so 300 cycles are nearby... apple wins, again.

The technical specs on the 6 indicate it should not behave the way it is, so my confidence in their tech is....shall I say, Limited. My plan is to by the X and subject it to real world conditions (colder weather) and if it fails I'll just return it. What do you think? thanks for the reply.

Was on vacation, getting ready to take photos of a beautiful sunrise and my phone battery plummets ffrom ~80% to dead!! It was only in the 50sF so not even that cold. For the amount of money we py for these phones the reliability is an ultimate fail. My husband had a Samsung and a Huawei with him and they both worked!!! Been an iPhone supporter for quite sometime but I'm hopping off of this bandwagon. And this battery drainage with every upgrade is a joke

Yes, i have had the same problem since an early iOS9 update. Apple just won't even admit there is a problem! Also, which each iOS update my phone develops a new problem and slows down. I have a iPhone X on order and if there are any problems with it now OR IN THE FUTURE, it will be my last Apple device. For a top shelf company to treat loyal customers like this is outrageous. You can't get mad at the store or support staff, they are just doing their job, but I sure make my view known when I talk to them about the issue. 😟

I'm sure the Apple sales staff at the mall appreciate you have made them aware of your umbrage.

in the mean time go to apple.com/feedback if you would like the Apple Computer developers and management know.

My 6 Plus is doing the same thing since the upgrade and I never had problems in cold weather before. I hope it gets resolved soon as I go in back woods hiking with animals daily and bring phone in case of an emergency.

My phone keeps dying. The temperature outside is 4c and all the windows are closed. I would leave my phone on 100% and next thing when I go to look at the time my screen goes black. I have to then turn my phone and when I turn it on it says no battery even though it’s just charged up to 100%.