iPhone 6 battery dies in cold weather

The "operating range" is part of the problem. If the iPhone has such a limited operating range (especially on the low end), then why do they advertise and sell phones in regions (much of North America and Europe along with northern China, Korea, and Japan) that frequently experience temperatures below the minimum operational threshold?

From chat. Here's hoping!

Alright, at this time, we’ve looked over some information. We see that your device is not eligible under our unexpected shut down program but we’re aware of this issue and currently investigating this issue with the device shutting down the way it is. I recommend that you look forward to an update at this time. There were no issues with the diagnostics at all.

I recommend that you look forward to software update via iPhone, but I can definitely get you over to our local Apple Store or Apple Service Provider to get the device examined, but definitely we’re still working on this issue with the devices shutting down the way it is.

That's great - Please keep us up to speed - the cold weather shutdowns definitely happen more as the phone ages. My 6S is 15 months old - first winter was not an issue - now dies almost instantly in cold weather.

It's all ********! Apple tells us that there is a small amount of phones exposed to whatever, but everywhere i ask, people all over the place are experiencing the same problem. It's too big for apple to admit.

You can try whatever you want, but i can assure you: it won't work! I've tried it all. It's an internal problem. I hope your battery will continue to stop at 30%, because mine is sometimes even quiting at 80%. And when you really need your phone the most, when your in the middle of nowhere, searching for an address, and really need to call home, that's the moment you will be the most disappointed about your old friend Apple!!!!!

This has nothing to do with cold weather... Apple has a problem, and they keep us in the dark. Battery stops at any given temperature, at any given day, with whatever is on the phone. When you empty your phone, reset it, do a repair mode, even do a apple chat and diagnostics, you will still have the same **** problem... You remember the problem with the Toyota Prius a couple of years ago? I'm afraid this is a similar big problem that can cost apple billions, if they admit it. So they just don't. They are big enough, so why should they? Even a little bit of support is too much to ask. When i ask them if they can contact me when the issue is resolved, they just say: No. You have to check the website for news. They don't contact you! It's too expensive. That's what has become of your old friend Apple on whom you relied on for so many years!!!

Shutdowns at 40 degrees F and 35% battery are no longer occurring now that my phone and battery have been replaced with a new version of the same model (6s+). I restored using a backup of the failing old phone with all the latest updates, so I don't see how it could have been software in that case. My failing old phone also showed nothing in the diagnostics according to Apple store person.

I have an IPHONE 6S Plus purchased Dec 2015 in Canada and it just shutdown in 0 Celsius (32 F) with around 35% remaining power. When I powered it back on it showed zero power. I put phone on the charger and it got back up to 35%.

There is definitely a problem here.

iPHONE 6S PLUS - Ser # C36QPLGEGRWV

No csound; these phones are factually not operating within spec. Mine died today at 55% battery when it had been stored in an inner pocket and was clearly well above freezing (around 40-45 Fahrenheit).

I live in Holland, a country where it's never cold. It doesn't matter what temperature it is... the phone is not working correct and apple can't seem to find the problem. If they have to recall al iphones, they can shut down, so they try to solve the problem by ignoring our questions, hoping to solve the problem in the mean time. Sadly.

Your old (expensive) friend apple, on which you could count on, has left you in the cold!

Same issue here. iPhone 6s just over a year old. I went outside today, took a few pictures and my iPhone6s died. When trying to turn it on again it only showed the low battery/charge image. Outside temperature was -2 degrees Celcius. Once inside I turned on my iPhone and battery indicates 62%.

There isn't one but at least Apple does post the operating temperatures of their device which a lot of manufacturers do not do. I searched and found one article from back in the Galaxy S2 days where they tested various phones and found it worked best in cold weather. Whether or not that is true today I don't know as they still don't post operating specs.

What is strange here is that I brought my iPhone 6 when I went skiing in Sweden right after purchase. Worked perfectly. To be clear, Sweden is **** cold.

Yesterday, I went in my car with a fully charged iPhone. One picture and it died! It is about +2C here.

The phone is over 2 years old but I just don't know if this is software or hardware related as why would the battery only behave this way in the winther?

Maybe in African continent? Oh, wait... most people there can't afford one... let's talk about the price... i think you can at least expect some support. But no. Apple is so big, they don't care about support. It's all about money these days.

Temperature? ********. The problem is there. 35 degrees celcius, or -10 degrees celsius. Maybe more often at -10, but anyhow.

fredrikdk wrote:

What is strange here is that I brought my iPhone 6 when I went skiing in Sweden right after purchase. Worked perfectly. To be clear, Sweden is **** cold.

Yesterday, I went in my car with a fully charged iPhone. One picture and it died! It is about +2C here.

The phone is over 2 years old but I just don't know if this is software or hardware related as why would the battery only behave this way in the winther?

Batteries wear out, have you considered that yours may have?

Yeah... and what about the 1 milion (just a guess) people who bought theirs 1 year ago or less? Like me. My battery problems started 1 month ago when my phone was exactly 1 year and 1 week... go figure