iBooks won't download please help

Hi, Just wondering if anyone is having any trouble downloading free books to ibooks? The app will load on my iphone 5 and I can get the page up of the free charts but when I click to download a book the circle just spins for a couple of seconds and then just goes back to get book. Does anyone know How to fix this issue please? TIA

iPhone 5, iOS 9.2.1

Posted on Feb 15, 2016 12:13 AM

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18 replies

Feb 15, 2016 10:12 AM in response to Triton14

I am having the same problem. My payment information is current & confirmed valid (I even deleted my info and put it back in & iTunes did the standard $1 charge to confirm the info). I've turned off my phone & restarted it several times, verified my software is current & up-to-date, I've completely shut down iBooks and I've tried downloading both connected and not connected to wifi. Nothing works. It only seems to happen on some books though. Some download just fine, but other books will not download. I can get the sample just fine, but when I click on the Get tab, it very briefly shows the download circle but then goes right back to the Get tab and then the sample is erased from my library. It's so frustrating as I usually read 1-2 books a day. I don't usually pay for books, preferring to be cheap and only read the free books, so I don't know if it's an issue on the paid side too. It seems to have started in the last couple of days.

Sorry that I have no useful/helpful info, but you guys are definitely not alone with this issue.

Feb 15, 2016 2:22 PM in response to 16Lulu

I Have been in contact with Apple over this. It is an issue with iBooks and they are in the process of trying to fix it. I kept trying and then got a call from visa security because I had about 22 pending charges on my Visa card. APple is refunding these. But it seems to be a difficult issue for them to fix because they have been going at it for 3 days

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iBooks won't download please help

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