Can't add contact from maps

I have an iPhone 5c running iOS 9.2.1. Recently I lost the ability to add add contacts from Maps. I go into Maps and search for a business. When I find the place I am looking for, I click on it's locater in Maps which brings up a page with directions, phone number, and address, and at the bottom there is the option to "Create New Contact". Clicking that option brings me in to Contacts, and when I click "Done", it seems like I have added a new contact. Except that when I switch to Contacts, the new listing is not present. This used to work great, any suggestions?

iPhone 5c, iOS 9.2.1

Posted on Feb 16, 2016 4:40 AM

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20 replies

Sep 4, 2016 8:43 AM in response to idickers

A work-around solution is the following.


1. Instead of "Create New Contact", you need to use "Add to Existing Contact".

2. So go to your "Contacts" and create a new contact in "Contacts".

3. Now you have an existing contact. And then you can use "Add to Existing Contact" feature in iphone Maps.


Having said that, Apple should fix this problem in upcoming iOS. I am wondering if this has anything to do with security.

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Can't add contact from maps

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