How to back up data from water damaged iphone 6s plus

I've dropped my iphone 6s plus into sea water, and it seems to be unable to turn on (displaying a dark screen). I'm trying to back up the data. When I connect the iphone with computer, the following prompt box pops up from itunes. Now I'm confused. Could anyone answer my following questions please?

1. Does it mean that my iphone is still able to turn on?

2. Does it mean that only the screen is broken and that the main board is still working?

3. How can I back up the data without entering the passcode using the touch screen?

Thanks a lot.

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Posted on Feb 18, 2016 5:37 PM

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3 replies

Feb 18, 2016 6:40 PM in response to alexicob

It means that you should STOP PUTTING ELECTRICITY through your untreated phone, ack!


Your phone has a display problem, but yes--it does turn on.
Your problem may just be a bad display (which unfortunately is a $250 part on a 6s plus right now). Apple can't help you with water damage other than to offer to sell you a refurbished iPhone for $349.

But more likely, your problem is also on the logic board--usually repairable.
There is no way to bypass the need for functioning touch and image on the phone in order to access data.



In order to access the data on the phone, you need your board to hold power and boot, (it does) you need your display image lines, and you need touch working. Ideally you'd also have your backlight lines working as well.


Most phones in this condition have a pretty good shot at data recovery in this situation---touch, and image line problems are usually solvable if your phone can be detected by iTunes. It is definitely not DIY work, this is open-ended troubleshooting of board level problems and microsoldering.


Your only option for data recovery would be to find a good microsolderer experienced in data recovery.


I always recommend replacing any phone that has seen water, the corrosion on the board weakens solder joints throughout, so the phone will likely have a shorter more problematic lifespan.


Note: It may be possible to void your option for the $349 OOW swap at Apple if you pursue board level data recovery---although I've never seen this happen.

Feb 18, 2016 6:54 PM in response to mendonipadrehab

Thanks for the detailed explanation.

It seems the wise solution is to give up data recovery and pay $349 for a refurbished iphone.

But the $349 OOW swap require my broken iphone to be taken back, right?

But I have some private data (e.g. phtots and senstive emails) stored in the broken iphone. Is there a way that I can delete the data? If not, I'm concerned that Apple technicians can fix my broken iphone and get access to my data. In my case, is there any internal regulation at Apple that ensure the security of my data.

Feb 18, 2016 7:24 PM in response to alexicob

Yes, you have to turn in your broken phone to Apple to get the OOW swap pricing


Re: private data.
1--As a person who does data recovery every day, what I would say to you is----your data is boring and we can't even be bothered to take 10 seconds to look at it. Everyone's data is pretty much the same: amazing sushi, kids at the beach, birthdays, Grindr selfies, snapshots of recipes, babies, snowman with a *****, texts of meeting up later, setting up weed deals, standing by a waterfall, excepts from the bible, strings of account information and thousands of pictures of dogs.


2--Is your phone protected by a passcode? If yes, then you're safe. Apple can't crack a passcode any more than you can.


3. If your phone is not protected by a passcode, then I suppose it is possible that your phone could end up coming to life again one day, depending on what Apple did with it. I can't see them attempting to repair a wet board, but it is possible that it could be sold as eWaste and that someone else could buy it. I ended up reviving a phone I bought on eBay years ago and it had newborn hospital baby pictures on it. I contacted the owner and risked freaking her out because I couldnt bear to delete them in case they were precious to her. They were. She cried. She claims to have turned it in to Apple, but my guess is that it was a carrier store.


4--My guess, purely as a consumer, is that Apple would have some seriously good data destruction policies. Can you imagine the hullabaloo that would erupt if the kingpin of mobile device security was actually looking at customer data from trade in phones? That is not a risk I can see them taking. Your data is boring, and the cost to extract it would be more expensive than anything your data could provide.

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How to back up data from water damaged iphone 6s plus

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