prabhujee
Level 1 (6 points)
Desktops

Q: I need to remove Adguard.

Hi,

 

I need to remove Adguard from my iMac, running Yosemite. But every time I tried to put it into trash a pop up message says "The item "Adguard" can't be moved to the Trash because it's open" when actually it is not OPEN. How to remove this?

iMac, Mac OS X (10.6.8), iMac with Windows 7 platform

Posted on Feb 19, 2016 12:07 PM

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prabhujee

Q: I need to remove Adguard.

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  • by MrHoffman,

    MrHoffman MrHoffman Feb 19, 2016 1:48 PM in response to prabhujee
    Level 6 (15,637 points)
    Mac OS X
    Feb 19, 2016 1:48 PM in response to prabhujee

    Get a complete system backup, before proceeding.   This might be your path back, if something goes wrong.

     

    Best to ask Adguard directly — they don't seem to have removal documentation posted.

     

    But you can try — once you have a backup — dragging the app somewhere other than the trashcan, like to your Desktop, reboot your system, and then try deleting it again.

  • by jenx989,

    jenx989 jenx989 Oct 4, 2016 11:44 AM in response to prabhujee
    Level 1 (4 points)
    Oct 4, 2016 11:44 AM in response to prabhujee

    Hi, I just managed to uninstall Adguard and was having the same problem as you.  You have to open Safari, then from the "Safari"menu, click on the dropdown list "Preferences", then a new window will open and from the top menu icons, select "Extensions", then you should see the Adguard app icon appear in the window, and you will see a button where you can click to "uninstall".  Then that's it!