You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

chunnel Author

Level 1

47 points

Mail is automatically archiving every gmail email

I have three gmail accounts. All of them are going immediately into their respective archive folders so I can't see them in my inbox. Even when I try to physically move them into my inbox then stay in the archive folder. I have done fairly extensive research on this and it appears to be a Mac Mail issue and not a Gmail issue as this problem is most definitely related to Mac Mail and how it's handling Gmail messages. I think the problem is that Mail is assigning the Archive folder for the Inbox for all the Gmail accounts. I don't see a way to change the default folder for the inbox so how can I fix the problem?

MacBook Pro with Retina display, OS X El Capitan (10.11.3), null

Posted on Feb 25, 2016 9:56 AM

Top-ranking reply

KiltedTim

Level 10

205,462 points

Posted on Oct 29, 2016 3:53 PM

ElenaInez wrote:

There is an archive function in Apple viewing preferences. But even though it is not checked, every one of my gmails is going into the archive box so I now have 8000+ emails in there.

That is a function of gmail, as has already been stated.

You need to go to the settings for gmail on mail.google.com and go to the "Forwarding and POP/IMAP" tab.

Then you need to turn Auto-Expunge OFF.

When you do that, the option to move messages to the trash or delete them immediately when they are flagged as deleted will become available.

The problem is not the mail app on your Mac, iOS device, or even a PC. It's Google's non-standard implementation of IMAP.

View in context

24 replies

Csound1

Level 9

60,033 points

Oct 29, 2016 1:46 PM in response to ElenaInez

Post a screenshot of this 'function'

Nov 30, 2016 5:14 AM in response to ShariPotter

How can I fix it on my iPhone?

KiltedTim

Level 10

205,462 points

Nov 30, 2016 5:25 AM in response to animalsteele

You can't "fix it on your phone" because the phone isn't the problem. This is a function of gmail. Please read the previous posts in this thread.

KiltedTim

Level 10

205,462 points

Dec 30, 2016 3:54 AM in response to Vlada011

log into mail.google.com on the web and look to see.

cbpjenn

Level 1

9 points

May 15, 2017 2:05 PM in response to KiltedTim

If you select "Auto-Expunge off-" you can then select "Move the message to the Trash"

Eric Root

Level 10

684,675 points

May 16, 2017 7:33 AM in response to cbpjenn

Try going to the Gmail website and accessing your account information. The archiving function can be set there.

Sep 9, 2017 3:42 PM in response to Csound1

I already re-set up every single gmail acount to use IMAP which makes the auto-archiving button go gray, and this is still happening.

Sep 9, 2017 3:44 PM in response to cbpjenn

Same issue! Has anyone solved this? Help! I am missing emails!

Dec 13, 2017 9:25 PM in response to Ruben360

Hi, when I do this none of the mail from my gmail inbox shows anymore. It's like the apple mail app only pulls from gmail all mail not from gmail inbox.

Mail is automatically archiving every gmail email