new mail account "Senior Discount Box" showed up, can't delete

My friend's 6S, IOS 9.2.1, had a new mail account "Senior Discount Box" just show up on it yesterday. I was able to uncheck Mail and Notes and change the password and disable the server, but I cannot delete it. Have done a full shut down, but it is still there. Does not show up on her iPad, nor her iMac.

It is an IMAP account: Wende.Mendy@my.minbox.mail

Host Name: 20160224.imap.email.minbox.email

it says "these settings are installed by the profile "Senior Discount Box"

We have no idea where this came from nor how to delete it. Have changed Apple password, Gmail and FaceBook passwords.

Hesitate to erase iPhone and go back to restore the last, Dec., back up, but think I should.

Anyone else have had this problem or can help? Thx

MacBook Pro, Mac OS X (10.7.4)

Posted on Feb 27, 2016 4:03 PM

54 replies

Jan 31, 2017 3:24 PM in response to LACAllen

Same thing happened to me with flixster and Senior discounts. Your antedote worked perfectly! Problem solved! Thanks alot!

Mcaxley

Level 1

8 points

Feb 15, 2017 12:04 PM in response to LACAllen

Thank you so much for your help. Your response solved my problem. I don't think things like this should be allowed to add anything to my phone. How can this be eliminated

Mar 2, 2017 5:35 AM in response to LACAllen

THANK YOU!!!

Really dislike the fact that a third party was able to set up an email account on my iPhone without my knowledge... this is a bad hole in iOS security...

absbird

Level 1

12 points

Mar 25, 2017 12:07 PM in response to LACAllen

Thank you!!!!

Apr 1, 2017 1:03 PM in response to IdrisSeabright

Can someone tell me the 4 digit code to remove the "senior discount " profile on my iPhone?

Thanks

Little

webblinz

Level 1

9 points

Apr 2, 2017 7:54 AM in response to LACAllen

Thank you, that did it for me, I had a phantom "accurate weather forecast" email account. Cheers, Webb in NJ

Sdawn77

Level 1

4 points

May 10, 2017 6:12 PM in response to thaw3

Thanks LACAllen, it worked perfectly to delete the "senior discounts" mailbox! Hate how they're so sneaky to hide it in the iPad's system.

Jul 10, 2017 4:33 PM in response to thaw3

I have this same exact problem. Apple, please help!!!

Aug 7, 2017 5:31 AM in response to thaw3

Great

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new mail account "Senior Discount Box" showed up, can't delete