Apple Music 'Cannot Open'.

The following error is for Apple Music Online.

'Cannot Open' This Media Format Is Not Supported.


This happens on certain tracks for some reason. If I tap to play the music it tries to load the track but then gives the error message.


Is there any way I can troubleshoot this? any help is greatly appreciated. PS My mom's New IPad Air 2 is doing the exact same thing.

IPhone 6s ISO 9.2.1

iPhone 6s, iOS 9.2.1

Posted on Mar 6, 2016 11:29 PM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music 'Cannot Open'.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.