You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iMessage has been hacked

I went into the messages app on my computer recently and found out that more than 20 messages had been sent. The messages were all to Chinese numbers, and the messages in Chinese. User uploaded file


Has anyone experienced the same? is my account hacked?

MacBook Air, OS X El Capitan (10.11.3)

Posted on Mar 7, 2016 2:39 PM

Reply
188 replies

Nov 14, 2016 12:12 AM in response to biskyboo

Don't make a new Apple ID if you have any purchases from the iTunes/App/iBooks stores. Purchases can't be transferred from one account to another so if you want to retain access to that content, you'd have to keep the original Apple ID around anyway. So why set up more hassle and confusion by now having two Apple IDs? Hackers need two piece of information to log into your account, your email and your password. Obviously change your password. You can confuse them even more by changing the email address associated with your Apple ID. You can only do this if the email used on your Apple ID is not an Apple provided address (i.e. not an iCloud.com, me.com or mac.com email). Adding two factor authentication beefs it up even more because now they need 3 things, your email address, password and access to one of your trusted devices. As mentioned above, you must secure your account before ever thinking about turning on two-factor. And after major changes to your account, there is a 3 day holding period before you can enable two-factor.

Dec 26, 2016 1:17 PM in response to mamawildbear

Apple can do whatever they want to, if you talk to the right person. Also, just assume they have access to everything you have. Since everything is cloud based everything is interconnected. I highly advise you to go to an Apple Store or contact an Apple engineer. Your calls and your desktops can be re-directed to appear legit when they are not.

My iMessage has been hacked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.