My message chime just quit working. Apple says I have to restore the 6S to an as new device and I DO NOT want to lose all my music and stuff and then have to reload it.... Anyone have any other ideas? They said they thought it WAS a software prob.

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My message chime just quit working. Apple says I have to restore the 6S to an as new device and I DO NOT want to lose all my music and stuff and then have to reload it.... Anyone have any other ideas? They said they thought it WAS a software prob.

I used 6S iPhone with a 3.5mm plug/ RCA plugs into my receiver in the garage. Once I pulled the plug out of the jack, I no longer have a chime when I get a message. All other chimes and alerts and signals are fine. I have restarted etc, but Apple says I should restore it. That it is a software problem, Then I shoud re-install and NOT from a backup. They said the backup may have the glitch in it and then the problem would remain. Anyone have any experience with this type of thing.... I did clean it out with a nylon dental pick and a little clump of lint fell out, but nothing is chiming... Ideas anyone?

Posted on Mar 14, 2016 4:27 PM

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Answer 1

Demo

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Mar 14, 2016 5:27 PM in response to joebeimon

Did you make sure that the text tone is still selected in Settings>Sounds>Text Tone>Note?
Are you receiving notification sounds for email and other apps?
Did you try a forced restart? To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

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Answer 2

joebeimon Author

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Mar 14, 2016 10:36 PM in response to Demo

Tried #1 Yes, to #2 l am getting sound on all other apps and services... timer, etc. l Did the forced and normal restarts to no success. Not happy.

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