Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad safari links not working. Freezes safari if I try to open link in new window.

I'm using iPad 2 with iOS 9.2.1.

When I try to open a link it is just doing nothing.

When I try to open this link in a new Safari window, Safari freezes.


Then I'm using Firefox. The links in the same window don't work but they work fine when open in a new window of Firefox.


Can you help me?

iPad 2, iOS 9.2.1, Safari problem

Posted on Mar 20, 2016 3:06 AM

Reply
Question marked as Best reply

Posted on Mar 26, 2016 12:59 AM

Any chance we can get an answer to this problem?


Thanks

29 replies

Mar 27, 2016 9:14 PM in response to Gilles31

This is such a strange issue. Happening on my Mini 4 and 6S Plus. For me it started just today out of nowhere. I've been running 9.3 from the day it was released and the beta versions before that. People are also reporting it on 9.2.1 as well. From the iPhone threads I can tell you that Apple does know about this. A fix *should* be coming soon (according to people that have been in chat with support). Sorry I got no solutions, best I can do thou.

Mar 31, 2016 2:41 AM in response to Gilles31

Since IOS 9.3 was simply downloaded (night of Mar 26), my iPad Air has not operated properly: Clicking on a link in either Google, AOL or Hotmail causes the iPad to freeze. Safari does not work. Chrome does not work. On Monday, Mar 28, I noted many others were having
similar problems with 9.3, and I tried the fixes recommended: Turn off Java Script, Delete Booking.com, Delete web browsing data, Restart iPad. None of these fixes worked. when will this issue be resolved?

Aug 7, 2016 1:51 AM in response to Gilles31

I Have had problems browsing in safari as well. After doing a Google search... Anything I tried to "click" on would just stall and go no where. I tried clearing data, resetting network, I've even tried changing the DNS. To Google's public DNS and I have tried renewing the Lease. Only thing that seemed to work was outting the wifi off and on but I had to do that for every page I wanted to see.


Final step I should have done from the beginning... When in doubt ... Restart... In this case... The Internet was the problem so I restarted the Modem/Router... And it worked! So try that 😉

iPad safari links not working. Freezes safari if I try to open link in new window.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.