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Activation failed on iPad 2 after iOS 9.3 update

Activation failed on iPad 2 after iOS 9.3 update. What to do now?

iPad 2 Wi-Fi + 3G, iOS 5.0.1

Posted on Mar 21, 2016 7:11 PM

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65 replies

Mar 26, 2016 5:42 PM in response to lescornwell

Les, I know you weren't addressing me. I was just venting to the world because Apple inadvertently created the glitch and they should have quickly fixed it instead of putting it onto our shoulders to correct.


I hope that you are correct about their being a corrected/corrective 9.3 version coming our way.


Thanks for being ready and able to help others with this issue.

Mar 30, 2016 12:58 AM in response to td.camelia

Had this problem on my iPad 3/Wifi/3G. I went through the Apple phone support route, painful as it was with getting satisfactory proof of purchase etc. and jumping through all their hoops. But eventually after a few days, the iPad was unlocked and I was able to activate it, more or less.


There is still an issue with iCloud but only on this device (2 x iPhones are OK). In "Settings" - "iCloud" it says "account not verified. Check your email at .......for instructions etc etc". Problem is that the email address listed is corrupted, as in "gmail.com" has become "gmal.com". Obviously there is no such email address and it is not possible that my device has ever been registered to that address because it does not and never has existed.


That explains why it wouldn't accept my activation details after the 9.3 update, it wanted a "gmal.com" in the userid. So it appears that 9.3 has caused the corruption. I can now use the iPad for most purposes, but not for any iCloud related use. My next step is to head to my local Apple Store to see their reaction. I don't really expect them to be able to resolve it, but something may filter back to "Head Office" to prevent future recurrences.

Activation failed on iPad 2 after iOS 9.3 update

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