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ottoindo Author

Level 1

24 points

My Ipad 2 Can't Be Activated After update to IOS 9.3

Hello apple staff, i use ipad 2 ios 9.1 or 9.01 (i'm forget the detail). today (22 march 2016) i try to upgrade to ios 9.3 using wifi connect. after download, install then reboot, my ipad can't be activated. the error message:

" your ipad could not be activated because the activation server is temporarily unavailable. try connecting your ipad to itunes to activated it or try again in couple of minutes.

If this problem persists, contact apple support at apple.com/support "

so i try to activated it using itunes (my itunes version 12.3.3) and got error message:

iTunes was unable to verify your device.

Please disconnect and reconnect your device.

If the error persists, please visit your nearest Apple Store for assistance.

To find your nearest Apple Store, click here.

Anyone please help, what should i do?

iPad 2, iOS 9.1

Posted on Mar 21, 2016 8:53 PM

88 replies

Sjnmns

Level 1

0 points

Mar 22, 2016 1:17 PM in response to ottoindo

same here

domh929

Level 1

0 points

Mar 22, 2016 3:56 PM in response to ottoindo

Having the exact same problem with the Ipad 2, just updated it, rebooted and now its coming up with the same 'ipad could not be activated message' how annoying! I use mine for work purposes absolute nightmare. 😟

domh929

Level 1

0 points

Mar 22, 2016 3:58 PM in response to IanNyquistIE

Me too, and its 11pm UK. Still having the problem.

FXonly

Level 1

4 points

Mar 22, 2016 7:56 PM in response to ottoindo

same issue here, updated my ipad2 about 8 hours ago. getting the same error and cannot activate it 😟

FXonly

Level 1

4 points

Mar 22, 2016 7:58 PM in response to FXonly

earlier I had the same issue with my friend's iPhone 4, but I was able to resolve it by removing his device from "Find my iPhone" but it did not resolve my iPad 2 issue!.

ottoindo Author

Level 1

24 points

Mar 22, 2016 8:48 PM in response to Sjnmns

Finally my Problem solved. I'm using ipad 2 and running at ios 9.3 now. This post help me solve this problem : Re: Cannot Activate iPad IOS 9.3

The key is use itunes to restore it.

1. Open Itunes on your PC (you've use the latest version itunes 12.3.3)

2. Turn off you ipad & then turn on by pressing "home" & "power" button at the same time. After the apple logo apper, release power button BUT keep hold your home button. you will be ask to connect your ipad to itunes using cable data.

3. choose to restore, your itunes will be download ios 9.3. let it download.

4. error message maybe appear saying your ipad can't be verify, just leave it untill itunes finish download 9.3 ios (at top right conner has download progress).

5. After finish download, repeat step at no.2 this time itunes will start restore your ipad.

6. after restore finish, follow the instruction step & you'll be allow to choose "start as new ipad" or "restore from your last back up" it's up to you to choose, it only restore your songs, movies, & app. your ios allready 9.3

Hope you'll get your ipad running again.

eva-jean

Level 1

9 points

Mar 22, 2016 9:01 PM in response to ottoindo

Never states to connect with cable to Itunes

jalalski

Level 1

4 points

Mar 22, 2016 11:40 PM in response to ottoindo

What a useless IOS update that was. I think Apple just tried to kill-off our iPads2 with this IOS update and nothing else.

All that headache since this morning for nothing! I lost all my Apps and everything else that was on the iPad.

Won't be doing any updates in the future.

Thanks for (NOT) testing the platform properly Apple.

Nikoodi

Level 1

0 points

Mar 23, 2016 12:46 AM in response to ottoindo

Nothing happen when i do the second step, HELP PLEASE, i need this iPad 2 for work

ottoindo Author

Level 1

24 points

Mar 23, 2016 1:03 AM in response to Nikoodi

Did your itunes detect your ipad at your first restart mode? did itunes download ios 9.3 for your ipad yet?

Bcarl702

Level 1

9 points

Mar 23, 2016 1:05 AM in response to Nikoodi

The instructions above for Ipad 2 are a little off. Open I Tunes, then do a reset by holding home and power button. Keep holding them down. Screen will go black then after a few moments the apple Icon will appear. Continue to hold BOTH power and home buttons. Eventually-around 10 seconds later it will go into recover mode. For me I had option to update or restore. I'm trying update first and see if that cures it, otherwise reset and restore here I come. Hope this helps.

jalalski

Level 1

4 points

Mar 23, 2016 1:11 AM in response to Bcarl702

I tried doing the update before restore and it failed and said iTunes could not detect the iPad, so the only option to get it working again was to restore it. It went through the entire cycle of installing the software all over again and at the end it gave me the option to start it as a new iPad or use one of the back-ups. Unfortunately for me, the computer which I got the iPad hooked up to only had a back-up copy from 2014, so I used that anyway and just finished updating all of the Apps that I have lost. Not happy at all.

Mar 23, 2016 2:36 AM in response to jalalski

The same thing happened with me I couldn't update, had to restore and I didn't have a backup on the PC 😟, I lost everything on the iPad (some are from 2011).

seems that I trusted Apple more than they deserve.

jalalski

Level 1

4 points

Mar 23, 2016 2:37 AM in response to Sherif iPad 2

I spoke too soon!!!

What the **** is going on Apple???

After downloading all of the Apps that I lost and while operating the iPad normally for an hour or so, the screen flicks back to "iPad requires activation" and I am now back to square one where I can't get it activated.

What's happening?

trafsta1

Level 1

0 points

Mar 23, 2016 2:43 AM in response to jalalski

I've read about this happening to various people that have restored from backup w/ DFU (and stayed on 9.3)... which is why I am not even going to bother attempting to do a restore (my last backup is from mid-November since I now see that iTunes stopped auto-backing up my iPad 2 for some #$&*(@#$ reason... iPhone 5S and iPad 1 are still backing up properly every few days via WiFi... but the iPad 2 decided to stop and naturally I did not notice...)

Apple better fix their activation servers! Grrr

My Ipad 2 Can't Be Activated After update to IOS 9.3