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Question: My Ipad 2 Can't Be Activated After update to IOS 9.3

Hello apple staff, i use ipad 2 ios 9.1 or 9.01 (i'm forget the detail). today (22 march 2016) i try to upgrade to ios 9.3 using wifi connect. after download, install then reboot, my ipad can't be activated. the error message:

" your ipad could not be activated because the activation server is temporarily unavailable. try connecting your ipad to itunes to activated it or try again in couple of minutes.

If this problem persists, contact apple support at apple.com/support "

so i try to activated it using itunes (my itunes version 12.3.3) and got error message:

iTunes was unable to verify your device.

Please disconnect and reconnect your device.

If the error persists, please visit your nearest Apple Store for assistance.

To find your nearest Apple Store, click here.

Anyone please help, what should i do?

iPad 2, iOS 9.1

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Question marked as Solved

Finally my Problem solved. I'm using ipad 2 and running at ios 9.3 now. This post help me solve this problem : Re: Cannot Activate iPad IOS 9.3

The key is use itunes to restore it.

1. Open Itunes on your PC (you've use the latest version itunes 12.3.3)

2. Turn off you ipad & then turn on by pressing "home" & "power" button at the same time. After the apple logo apper, release power button BUT keep hold your home button. you will be ask to connect your ipad to itunes using cable data.

3. choose to restore, your itunes will be download ios 9.3. let it download.

4. error message maybe appear saying your ipad can't be verify, just leave it untill itunes finish download 9.3 ios (at top right conner has download progress).

5. After finish download, repeat step at no.2 this time itunes will start restore your ipad.

6. after restore finish, follow the instruction step & you'll be allow to choose "start as new ipad" or "restore from your last back up" it's up to you to choose, it only restore your songs, movies, & app. your ios allready 9.3

Hope you'll get your ipad running again.

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Question marked as Helpful

Mar 23, 2016 1:05 AM in response to Nikoodi In response to Nikoodi

The instructions above for Ipad 2 are a little off. Open I Tunes, then do a reset by holding home and power button. Keep holding them down. Screen will go black then after a few moments the apple Icon will appear. Continue to hold BOTH power and home buttons. Eventually-around 10 seconds later it will go into recover mode. For me I had option to update or restore. I'm trying update first and see if that cures it, otherwise reset and restore here I come. Hope this helps.

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Mar 21, 2016 9:04 PM in response to AJ397 In response to AJ397

oh.. i'm new here, thank you for letting me know. I read some people was able to fix it by upgrade using itunes. what make me worries is my tunes can't verify my device. 😟

Is it something to do with "find my device" feature at icloud? should i remove my device by login to icloud?

Mar 21, 2016 9:04 PM

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Mar 21, 2016 9:09 PM in response to ottoindo In response to ottoindo

It do not think it is related to iCloud. A lot of people are having this issue tonight. Since the new update was just released many people are trying to update at the same time. I would wait a bit before removing iCloud as this may resolve itself with time.

Mar 21, 2016 9:09 PM

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Mar 22, 2016 8:02 AM in response to ottoindo In response to ottoindo

Same problem I'm also facing. Upgraded my iPad2 from 9.2.1 to 9.3. within an hour 9.3 was made available. But till now, couldn't get the device activated. Tried connecting to different wifi networks, hotspots. Still no luck. I guess, Apple missed the device in their install testing for iOS 9.3. Fingers crossed.

Mar 22, 2016 8:02 AM

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Mar 22, 2016 11:45 AM in response to yukonewf In response to yukonewf

yukonewf wrote:

How do you remove iCloud if you can't get into the iPad and can't activate it on iTunes?

Use the Find my iPhone app on another device, or sign into icloud on a web browser. Make sure to only remove the device, don't erase it.

Mar 22, 2016 11:45 AM

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Question: My Ipad 2 Can't Be Activated After update to IOS 9.3