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I did a fresh install of OS X 10.11.4 on my MacBook Pro. Now I cannot log into iMessage or Face Time. I contacted Apple and was told there is an issue with OS X 10.11.14. Did anyone else experience this?
Not here, no issues with Messages or FaceTime.
I am experiencing this too. Did they suggest an ETA for a fix?
I've got the same problem..
Yup they did. They told me to "sit tight".
I am experiencing the same problems too. Clean installation of 10.11.4 after wiping the hard drive. Tried creating the OSX account user based off my Apple ID, and once without. Both instances I am able to login to iCloud fine, but unable to login to iMessage or FaceTime. When logging in, it attempts and does nothing then after ~10 seconds sits there waiting for the credentials to be entered again. I even tried putting in incorrect details, and then it will respond back saying incorrect details. So there is connectivity, just the authorised response doesn't seem to be accepted correctly by OSX at the moment.
10.11.4 (15E65)
MacBook Pro (Retina, 15-inch, Mid 2014)
Apple is really disappointing me. It used to be that when they put out software it just worked. Now it seems like every time an update is put out, it takes 2 days to troubleshoot the problems and there is no 'heads-up' put on the support site. Sounds very Microsoft-ish
No problems here.
Same here...tried with icloud account login and also local account login to laptop, makes no difference. No issue with icloud though.
Also experiencing this, along with the following clogging up the system logs:
3/23/16 3:31:02.980 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:04.460 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:04.460 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:04.461 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:04.461 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:06.243 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:07.754 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:07.754 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:07.754 AM apsd[73]: Certificate not yet generated
3/23/16 3:31:07.754 AM apsd[73]: Certificate not yet generated
Its emitting that to the logs constantly. Seems like something is going on when iMessage attempts to acquire the encryption and signing certificates while logging in to iMessage for the first time.
Same here, performed a fresh install 10.11.4 and now cannot log into iMessage and FaceTime
iMac (20-inch, Mid 2007) 2.4 GHz Intel Core 2 Duo
Same problem here. Looks like apple have really dropped the ball 😟
surely they they would have tested doing a fresh install
I did a clean install on my sisters MacBook Pro, and now she has the same problem and can't login to Messages and Facetime.
Same experience here with a new Macbook 12" bought yesterday...
iCloud works fine, but no way to login in Messages or Facetime (with two differents accounts)
dmccaffery - thanks for pointing this out - exact same thing happening on my Mac when I check in Console.
same issue here.
iMessage/Face Time on OSX 10.11.4
