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mizmantha Author

Level 1

28 points

Safari won't open any links and then freezes/crashes

HELP! The Safari on my fairly new iphone 6s has gone haywire. Safari opens fine, and if you type in a direct URL, it will go to the website just fine. However, if i attempt to search any subject it will pull up the pages of websites, but will not allow me to connect to any of the links and when I select a link it then freezes and crashes safari. Additionally, if i try to open any weblink imbedded in an email, it again freezes and crashes both mail AND Safari. SO FUN!

And just to test general connectivity and function, i downloaded Google Chrome to see if I can search and connect there, and I can. The search works fine, pulls up the pages, and strangely, I can't access the pages direct, but it will allow me to open the page in another tab. I feel like this should be a clue for someone smarter than I. 😝

I have been tinkering for about an hour with it and I am at a loss.

Things I have tried:

1. Resetting the phone - both just by powering off and a hard reset (Power + Home)

2. Turning off Safari Suggestions (and browser suggestions) - this was a fix that I found for a bug that seemed similar from earlier this year.

3. Changing the search engine from Google to Yahoo and back, nothing.

4. Private Browsing (again a "fix" I found on the interwebs...)

5. Downloading and upgrading my iOS to 9.3. Still nothing.

6. Banging my head on my computer and cursing very loudly at the phone.

PLEASE, if you have any suggestions, i am all ears... I am going bananas and can't let it go.

THANK YOU!!!

iPhone 6s, iOS 9.3, Prob started while on 9.2.1

Posted on Mar 22, 2016 3:35 PM

Top-ranking reply

GALACTICPROTON

Level 1

4 points

Posted on Apr 11, 2017 1:09 PM

First thing a human should do after receiving an iPhone or iPad is download Google Chrome then download Google Maps then download Gmail and possibly download Google+ if you have a business.

Google Chrome is the best web browser in the world plain and simple. Sure you could use Safari or Firefox or Opera or IE or Egde But why waste time when you have a gem available to you with the push of a couple buttons.

Safari is a joke made by Apple so they can say they have a browser on their devices when you purchase them.

Firefox is a nonprofit group that has no money

Anything made by Microsoft is worse then Apple

Opera is so old but kinda funny in my opinion. I would actually recommend Opera just because most people have never heard of it and it's only used by about 1% of the worlds devices.

Put it this way, I bet you've seen a google car driving around at some point in your life. I have seen quite a few of them loaded up with cameras and gadgets. What's my point? Google has a lot of money and they usually spend it in the right places like having Chrome up to date with all coding and new stuff.

I think Safari is a disgusting browser. When I look at the news widget on my iPhone and click on a story to read it opens a new window everytime which is a pain in the azz. I have to close a bizzillion windows weekly just from reading some news articles. Great work Safari team.

Any unbiased web developer would most likely recommend using Chrome.

View in context

325 replies

Mar 28, 2016 4:55 AM in response to mizmantha

So many days....HELLO APPLE!!!! WE NEED A SOLUTION!

Sinbad0

Level 1

4 points

Mar 28, 2016 5:02 AM in response to Galileo634

Switch off Java script and everything will be fine....

Mar 28, 2016 5:10 AM in response to ChrisFromDUS

hello,

did you switch off automatic downloads / updates under iTunes settings ?

I restored a backup from thursday last night, deleted booking.com as soon as i had access to the phone and switched all automatics off.

Since then, the issue didn't come back.

iPhone 5s / 9.2.1

Mar 28, 2016 5:35 AM in response to Sinbad0

Turning off Javascript partially works. Safari works, like IE from the '90. Chrome is still useless.

Mar 28, 2016 5:43 AM in response to Sinbad0

Same issue here, on iPhone 6 and iPad Air 2.

- Switching off Java script do not help at all :-(

- Reinstall of ios 9.3 do not helped

- Back to factory state and instal 9.3 does not helped

- Back to ios 9.2 does not helped

Not only safari is affected other browsers as well, also all apps which using browser functionality in background are affected to (Mail, some news apps, or anything which use hot linking)

Funny thing is that for some websites that problem is not occurring at all.

Apple have to release the patch for that issue ASAP, I mostly use my iPad to browse internet content on its browser. So since that problem show up my iPad is actually laying on the couch useless (why to pay so much money for apple devices if nowadays apple support is worst than support for android).

HEY APPLE!

I TRUSTED YOU, CHOSEN YOUR DEVICES OVER OTHERS AND WHAT I GET NOW?

FIX THAT PROBLEM!!!!

AND START TO TREAT BETA TESTS SERIOUSLY!!!! CUZ WE HAVE THE FELLING LIKE YOU DON'T TEST YOUR PRODUCTS AT ALL!!!!!!

Mar 28, 2016 5:50 AM in response to mizmantha

This is not one nice fix but it works on our Ipad: request desktop site

hope helps someone

felipewv

Level 1

4 points

Mar 28, 2016 5:57 AM in response to mizmantha

I am also having trouble with some shortcuts on the App Store, since it will freeze ehen trying to open them.

Mar 28, 2016 8:15 AM in response to mizmantha

here by, I have the same problem with link not clickable in safari since iOS9.3, wondering when the fix will be released from apple

JurijC

Level 1

4 points

Mar 28, 2016 8:22 AM in response to mizmantha

Apparently the problem lies in the Booking.com app (source). I have already reset my iPad as a new device without the Booking app and it works fine, but probably you could do a restore from iCloud backup, just stop the Booking app from installing.

Mrwa

Level 1

4 points

Mar 28, 2016 8:25 AM in response to pianogao_uk

Same problems here, it's frustrating although it did help to turn off Java on Settings...

maiabee

Level 1

4 points

Mar 28, 2016 8:34 AM in response to Tommacgr

It worked when I do a search in Safari, but it's still crashing when I click through a link in my email. WTH?!

fiutare

Level 1

4 points

Mar 28, 2016 8:48 AM in response to mizmantha

Ok, so I have this issue as well. iPad Air2 will not open links from safari and mail, freezing and all. Tried some workarounds like disable Java, reboot, there is no help so far. My iPhone 6+ works well (IOS9.3).

So Apple - you have some serious work to do.

gkrieger

Level 1

8 points

Mar 28, 2016 8:53 AM in response to JurijC

I tried this but did not solve problem unfortunately although I do think it is an app problem but it could be several

Sent from my iPhone

Gary Krieger

ak316

Level 1

4 points

Mar 28, 2016 9:26 AM in response to gkrieger

looks like it is an app problem, esp Booking.com. see here ... https://bencollier.net/2016/03/unable-to-open-links-in-safari-mail-or-messages-o n-ios-9-3/

igroucho

Level 1

9 points

Mar 28, 2016 9:32 AM in response to mizmantha

Same problem here: Safari freezes, links in Mail.app wont work etc. Embarrassing to say the least. How on earth can this have slipped thru all testing??

Safari won't open any links and then freezes/crashes