Safari won't open any links and then freezes/crashes

HELP! The Safari on my fairly new iphone 6s has gone haywire. Safari opens fine, and if you type in a direct URL, it will go to the website just fine. However, if i attempt to search any subject it will pull up the pages of websites, but will not allow me to connect to any of the links and when I select a link it then freezes and crashes safari. Additionally, if i try to open any weblink imbedded in an email, it again freezes and crashes both mail AND Safari. SO FUN!


And just to test general connectivity and function, i downloaded Google Chrome to see if I can search and connect there, and I can. The search works fine, pulls up the pages, and strangely, I can't access the pages direct, but it will allow me to open the page in another tab. I feel like this should be a clue for someone smarter than I. 😝


I have been tinkering for about an hour with it and I am at a loss.


Things I have tried:

1. Resetting the phone - both just by powering off and a hard reset (Power + Home)

2. Turning off Safari Suggestions (and browser suggestions) - this was a fix that I found for a bug that seemed similar from earlier this year.

3. Changing the search engine from Google to Yahoo and back, nothing.

4. Private Browsing (again a "fix" I found on the interwebs...)

5. Downloading and upgrading my iOS to 9.3. Still nothing.

6. Banging my head on my computer and cursing very loudly at the phone.


PLEASE, if you have any suggestions, i am all ears... I am going bananas and can't let it go.


THANK YOU!!!

iPhone 6s, iOS 9.3, Prob started while on 9.2.1

Posted on Mar 22, 2016 3:35 PM

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325 replies

Mar 28, 2016 12:31 AM in response to mizmantha

I've the same problem. What a mass! I'm using a 6S Plus and it is so weird to see that Apple published an ios update before testing it on a late model. Sorry but this shows that some people are not doing well. Superficial work. I've been using Apple for a long time and I think I won't forget this for the next purchase. Really so ridiculous mistake. It caused big problems for me. Sometimes just one error can ruin one's credibility. Please do something and this time be more serious.

Mar 28, 2016 2:36 AM in response to adamb0703

HI, after a number of restores I bagan to realise that during each restore Mail and Safari would work and I thought with deleting Google Maps that was the answer, however each time when the restore was complete Mail and Safari would crash again. So, decided to methodically check Mail and Safari each time an app was installed during the restore. It took right up until the last few apps to be restored when it stopped working. So I deduced from this that those apps were somehow corrupting my iPad. I then did another restore and deleted these few apps, Google Maps, Booking.com, Google Earth and so far it's up and running and has been for over 2 hours. Its possible most people don't have these apps but maybe any app that has had a update since the last Apple update is affecting it. Messenger and You Tube need updating but I'm reluctant to do it at this stage.

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Safari won't open any links and then freezes/crashes

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