gps not working properly after iOS 9.3 update

Hi all.


After updating to iOS 9.3 my GPS cannot find my exact location. It keeps telling me I am in a big area, (Triangulating) seems like it does not activate the GPS.

Sometimes very little it works and give me the correct position, but 97% of the time its not working. Anyone else with the same problem?


Besides that: A hot phone & bad WIFI


iPhone 6 running iOS 9.3

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 1:25 PM

Reply
335 replies

Aug 25, 2016 10:01 AM in response to IdrisSeabright

Well, here's the reason that was given for having my posts deleted:

We removed your post ... because it contained information about beta software available only to Registered Apple Developers.

The thing is, the beta version that I installed is freely available to the public and not just Registered Apple Developers. I'm not a Registered Apple Developer and I don't think many of the others on this thread who have tried it are Registered Apple Developers either. So their reason for deleting the posts are false.

Aug 25, 2016 1:29 PM in response to CrouchingBruin

CrouchingBruin wrote:


Well, here's the reason that was given for having my posts deleted:

We removed your post ... because it contained information about beta software available only to Registered Apple Developers.

The thing is, the beta version that I installed is freely available to the public and not just Registered Apple Developers. I'm not a Registered Apple Developer and I don't think many of the others on this thread who have tried it are Registered Apple Developers either. So their reason for deleting the posts are false.

While you may not be a registered developer, you are a registered beta tester. As such, you're bound by certain terms.If you read the information available to you when you downloaded the beta software, one of the things it told you was you couldn't discuss it in the public forums. That has always been the case.

Aug 28, 2016 1:29 PM in response to ssk_usa

Followup:


I spoke to a Senior Advisor, who was very helpful on the phone. He guided me through the process of sending diagnostic information for Apple engineers to review, which I did. I received a call a couple days later, acknowledging that there was indeed a hardware problem, and that I should bring my phone in to an Apple Store for a fix. I made a genius bar appointment at the Apple store in Los Gatos. Upon arriving, the employee reviewed the notes and informed me that the identified "fix" was to purchase a replacement phone for $300. Also, they did not have any 128GB phones available, so I could have a 64GB from that store. At this point, I am more than a little frustrated because this is not a fix at all. Why did Apple send me back to a store for nothing? The employee felt bad, acknowledged that the situation was poor, and recommended that I call AppleCare back and ask for an exception. (His own manager refused an exception.) AppleCare refused as well.


I asked if Apple would recycle my current phone for a store credit to cover the cost of the replacement. They would recycle it for $220. I asked if they would at least meet the difference to cover the $300 replacement. They would not.


So, my options after buying a top-of-the-line iPhone in January 2015 are now to attempt to fix it myself, or buy a replacement phone. Extremely disappointing.


Most commonly repeated phrase through the ordeal from multiple lower-level support people (who were all very kind and personable.. but just unequipped to help): "I'm sorry, that is really frustrating. I feel bad, but there is nothing more I can do."


I spent five years working for Apple in the early 2000s. I've spent at least $20k on Apple systems in my life, and sold much, much more in Apple product to family and friends. I've always believed in the company's commitment to quality and customer experience, and I was always willing to pay a little more for that differentiated service and quality. I never, ever thought anything could push me to leave the Apple ecosystem. But with this experience, Apple managed to prove to me that they do not care about losing individual customers, and have lost my loyalty.

Aug 29, 2016 5:11 PM in response to aisen2

I Have read through the posts and see that people have noted they have the problem with their iPhone 6. I have the same problem with my iPad Air iOS 9.3.5. I have tried all the hard restart, delete google maps and even tried clicking my heals three times, but still no luck. Anyhow, the reason I bring this up is because if it is a hardware problem as some suggest, then the same hardware issue would be in the iPad. Is that something likely to happen?


ALso, I have an iphone 4 iOS 7.1.2 (ya, I know, old, but so am I). The gps on this works just fine. I downloaded an app (GPS Status) to both my iPhone and my iPad that shows the gps strength. Turned on airplane mode on both. It reported weak strength on my iPad and excellent strength on my iPhone. Hardware or Software...hmm, don't know.


Ill head to the Apple Store when I get a chance.

Sep 3, 2016 5:46 AM in response to aisen2

As most of you are I'm very frustrated; I've never had issues with my Apple devices (iPhone 6 and iPad Air) before until the upgrade to 9.3.x after that my GPS does not work, my wifi is weak in my home or wherever I go and sometimes doesn't even pick up the wifi connection. I've hard reset, I've factory restored, I've done it all so I went to the Apple Store and their so called Genius people wow first time and the last; very useless if you ask me; they might con all the novice users but I work in IT and have had the latest gadgets all my life so good luck trying to tell me oh it's because your phone is slightly bent! My phone is perfectly straight never in my pocket and always on a desk or table. The nerve of them saying that pointing to my tempered glass screen protector and trying to say look the screen is sticking out lol I ripped the tempered glass protector right off and said you mean this thing? How's my phone now, screen isn't sticking out anymore is it? They then ran a diagnostics nothing wrong with the phone of course; I treat this baby like gold. This software update has ruined my experience with iOS and thankfully my wife didn't update because we can still use her GPS and wifi when we're on the road. Apple you really messed up and so many people have problems and it's clear by offering them a new phone replacement for $370+ that you're not addressing this software screw up. Keep it up and you're going to lose a lot of users. I'm not paying $1000 for something I can't even use properly thanks to you. Was going to buy iPhone 7 in a month but now no way. iOS 10 better fix this issue.

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gps not working properly after iOS 9.3 update

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