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gps not working properly after iOS 9.3 update

Hi all.


After updating to iOS 9.3 my GPS cannot find my exact location. It keeps telling me I am in a big area, (Triangulating) seems like it does not activate the GPS.

Sometimes very little it works and give me the correct position, but 97% of the time its not working. Anyone else with the same problem?


Besides that: A hot phone & bad WIFI


iPhone 6 running iOS 9.3

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 1:25 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2017 4:39 AM

Folks, I have iPhone 6 and after updating to 10.2.1, I have lost wifi signal strength ( I have to sit in front of router to get signals) and GPS just cannot locate me. I did reset, hard reset, restore, got hardware checked at Apple but to no avail. I had to go out of town relying heavily on my GPS in phone and the **** thing just dint work. I never even dream that one day I will have to say the apple is not reliable. This has happened to me and this can happen to anyone.

335 replies

Sep 11, 2016 5:31 PM in response to aisen2

I have the same problem. And it's totally messing up my running. The GPS seems relatively accurate at first but slowly gets worse (less and less accurate). It's relatively accurate for the first 6-10 miles but gets crazy-inaccurate after that - off by as much as a half mile. I know it is the GPS because I'm getting the same inaccuracy whether using iSmoothRun, MapMyRun or other running apps. And I also know it is off because I run with others who aren't having this same problem. Started with iOS 9.3, still there with 9.3.5. Did the reset, factory reset and still no fix.

Hope this is addressed in iOS 10, otherwise I may just have to switch to Android. This inaccuracy is completely unacceptable.

Sep 12, 2016 3:06 AM in response to Staten7

Just to say IOS 10 beta program at first helped but in third party apps it has the same issue.

It seems to bounce you around an area about 400 - 800 yards out of where you actually are.


It is hard to reason that if this occurred after an iOS update as to why some people find replacing hardware a fix, if it was software related in the first place unless you drop or bump your phone a lot it should not effect the hardware with a software update.


Apple needs to get this sorted, Maps and google maps find are reasonably accurate some of the time but third party apps i could be anywhere and often see it jump places!, if playing Pokemon the little guy is running around like crazy when I'm sitting still.


Apple please fix the IOS or Honour hardware related issues a bit better.

Sep 12, 2016 6:54 AM in response to aisen2

I have the same problem in my 5S. When I still using iOS 8.4.1 the GPS still working properly even when I going somewhere, the GPS can locate me and follow me properly. And now, since I using iOS 9.3.4, my iPhone's just like don't have any GPS, it can't follow me or locate me properly and Its always in a big area ( more about 1 KM^2 ).

Sep 17, 2016 7:48 AM in response to aisen2

I have the same problem. Iphone 6.

After 9.3 Update, GPS not detected within maps or other third party apps. WIFI signal is basically nonexistent outside a three foot radius of router.

9.3.1 update didnt help. 10 update did not help.


The 9.3 update is definitely the root cause behind the gps and wifi function not working. My other 6 (without the update) continues to work perfectly.


I've reset the phone, reset the network setting, completed multiple backups. Nothing has helped.

Apple please please please provide resolution. GPS is one of the most important features for most.

Sep 19, 2016 1:39 PM in response to aisen2

I am having the same issue. I am wondering if a certain generation of the hardware is incompatible with any iOS later than 9.1. I've reset my phone to factory default twice, the latest with a full install of iOS 10.0.1. Still no GPS, inconsistent bluetooth and Wifi that only works in a 15 ft radius with clear line of site to a Wireless access point. I'm out of warranty on the phone and Asurian refuses to replace its since its not covered (by their own policy allegedly). Last time I brought the issue to the Genius bar, they suggested a reset and if that didn't work, i was looking at a 299.00 price tag to replace the phone. Not a particularly happy person right now.

Sep 20, 2016 6:33 PM in response to aisen2

Yep, me too.


GPS/Location issues & Poor Wifi connection after Apple update.


Tried everything. Hard reset, factory reset, restoration via iTunes & icloud. I've been into Apple stores and had diagnostic checks. Despite nothing being found, I pointed out to Apple Care today over the phone that I don't see why I should have to pay for repairs (New phone) after it was Apple's update that caused this issue. Well, words can not described how less than bothered the Apple rep was. He was even less bothered when I said I was thinking of leaving Apple because of this (Drop in the ocean I know). I even pointed out this very forum topic and the thousands of people experience in this.. again, just not bothered.


Months of problems, countless visits to Apple stores and loads of extra data burnage after wifi has failed.. and nothing. No advice that's worked, no assistance from Apple and few months left on contract. Really.. I think it's time to change device brands. Apple just aren't bothered about this one, people.

Sep 20, 2016 6:34 PM in response to Ingo2711

Yep, me too.


GPS/Location issues & Poor Wifi connection after Apple update.


Tried everything. Hard reset, factory reset, restoration via iTunes & icloud. I've been into Apple stores and had diagnostic checks. Despite nothing being found, I pointed out to Apple Care today over the phone that I don't see why I should have to pay for repairs (New phone) after it was Apple's update that caused this issue. Well, words can not described how less than bothered the Apple rep was. He was even less bothered when I said I was thinking of leaving Apple because of this (Drop in the ocean I know). I even pointed out this very forum topic and the thousands of people experience in this.. again, just not bothered.


Months of problems, countless visits to Apple stores and loads of extra data burnage after wifi has failed.. and nothing. No advice that's worked, no assistance from Apple and few months left on contract. Really.. I think it's time to change device brands. Apple just aren't bothered about this one, people.

Sep 21, 2016 5:33 PM in response to aisen2

I'm having the exact same problem. Mine started after the most recent update. I've also tried all the suggested fixes (e.g. System restore, factory settings) but nothing worked. I've taken the phone to the Genius Bar twice - I've been told it's a hardware issue and that I need to pay $300.


Fortunately, I think I've found the solution - it's called the Samsung Galaxy S7 upgrade. Call your local phone provider, they'll get you set up.

Sep 30, 2016 1:11 PM in response to aisen2

I had this same problem too. I followed the suggestion of others by replacing the wifi/gps antenna at a third party vendor - so far so good. It seems to have fixed the problem.


It was suggested that the antenna was a different generation and that one of the recent updates fried something. My phone was not under warranty and I sure as **** was not going to pay $300 to fix something that was likely the result of a software update. A new antenna was $4.88 from Amazon, . After three visits to the Genius Bar and no solutions offered (other than me paying lots of cash) this will be the LAST iPhone me or my family will own for a very long time. Working with Apple on this has been a nightmare.

Oct 5, 2016 7:36 AM in response to aisen2

I'm not sure if this information will help people who are experiencing this GPS issue, but hopefully it provides some useful info to help troubleshoot the problem.


I have a white iPhone 6 and my wife has a black iPhone 6, both purchased in Oct 2014. My phone has been fine but my wife's phone's GPS stopped working, exhibiting the same problems that most people have mentioned on this thread. I contacted Apple support and also brought it to the Genius Bar, only to be offered a replacement phone for $299.


In conducting further troubleshooting myself, I noticed that if I launched the Compass on both phones and put them down next to each other on a table, the white phone would go into calibration mode after a few seconds but the black phone would not. Plus, the Compass coordinates would be different. I checked all Compass settings and they were identical.


As my wife relies heavily on GPS for her commute, I backed up both phones and swapped them out, so now I have the black phone and my wife has my white phone. (We're both on iOS 10.0.2.)


The result of the swap? The black phone continues to have GPS problems while the white phone is fine. The issue stems from the device, as I was thinking it was possible that there was some incompatible app causing a glitch that might be responsible for the GPS issue.

gps not working properly after iOS 9.3 update

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