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gps not working properly after iOS 9.3 update

Hi all.


After updating to iOS 9.3 my GPS cannot find my exact location. It keeps telling me I am in a big area, (Triangulating) seems like it does not activate the GPS.

Sometimes very little it works and give me the correct position, but 97% of the time its not working. Anyone else with the same problem?


Besides that: A hot phone & bad WIFI


iPhone 6 running iOS 9.3

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 1:25 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2017 4:39 AM

Folks, I have iPhone 6 and after updating to 10.2.1, I have lost wifi signal strength ( I have to sit in front of router to get signals) and GPS just cannot locate me. I did reset, hard reset, restore, got hardware checked at Apple but to no avail. I had to go out of town relying heavily on my GPS in phone and the **** thing just dint work. I never even dream that one day I will have to say the apple is not reliable. This has happened to me and this can happen to anyone.

335 replies

Dec 20, 2016 2:09 PM in response to Avi.k

I don't work for Apple. I am not affiliated with Apple in any way. I answer questions in ASC, apparently quite successfully, as somewhere between 4,000 and 8,000 people have said I helped or solved their problem.


In the thread I found several posts from people who opened their phones and found a connector had come undone. While I don't recommend this approach, how could a software update cause a cable to become unplugged? I also saw several from people who fixed the problem by doing a DFU restore, which would indicate a software problem, most likely memory corruption. And some who also reported WiFi issues. As WiFi is critical to GPS accuracy they are related, and the radio chip that handles WiFi, Bluetooth and GPS is fairly delicate. So that's at least 3 different causes for the same symptom.


To refine my WAG, there are over 1 billion iPhones. There are 278 posts in this thread, but most participants have made more than one post, so I'll assume 3 per user, which means the number of different people reporting the problem (even throwing in the people without a problem who just respond and try to help) is under 100. 100 / 10^9 is .00000001, or 0.000001%; my initial guess was pretty close. Even granting that only 1% of the people who have this problem are represented, that's 10,000, or .0001%. As reported problems go, that's a very small number; small enough to be random chance.

Dec 20, 2016 3:49 PM in response to AroraR

AroraR wrote:


If this forum is so good and so busy, why is Apple support team not responding to this issue.

  • This is a user-to-user forum. Apple does not read or respond in it, except to provide links to relevant knowledge base articles to original posts that have received no responses after a long period of time (12-24 hours), and to take action on reports from users of TOS violations.
  • This thread is a backwater in the overall scheme of subjects discussed. Just browse and you can see that for yourself.
  • Apple does not track subjects discussed here. They track visits to genius bars, calls to Apple support, chat conversations, reports from outside experts, feedback from https://apple.com/feeback, and bug reports from developers.

Dec 28, 2016 9:18 AM in response to Avi.k

I apologize. I had typed an explaination and lost it.

Went to the Sprint store, since that's the service I have, for the same problem with the GPS, and recently, the wi-fi. 2 weeks out of warranty.

The did the usual "hard reset".

Mr Sprint then told me that non-apple apps (Waze) was causing iPhone6 GPS To fail, and that until apple and waze updated (within a few weeks) GPS won't work.

That's when he told me I needed to go to the phone dial pad and type in ##update#, and then "call".

My GPS has been fine since. It's only been a couple hours, but before it wouldn't make it a couple minutes.

gps not working properly after iOS 9.3 update

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