Slow running Mac

Yesterday my iMac OSx 10.10.5 Yosemite started running really slow. beachballing for several minutes regardless of what I tried to open. Also noticed that the jpg files I had on my desktop weren't fully loading. I've scanned with Avast and found nothing malicious. I have tried several save reboots also and nothing happens. I tried to open the app store so that I could upgrade to El Capitan and it crashed every single time I tried it. I downloaded EtreCheck and this is the report I got.


Performance: Below Average


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Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

Click the [Check files] link for help with unknown files.


Problem: Beachballing


Hardware Information: ⓘ

iMac (20-inch, Mid 2007)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac7,1

1 2 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR2 SDRAM 667 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 667 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ⓘ

ATI,RadeonHD2400 - VRAM: 128 MB

iMac 1680 x 1050


System Software: ⓘ

OS X Yosemite 10.10.5 (14F1605) - Time since boot: about 11 hours


Disk Information: ⓘ

ST3250820AS Q disk0 : (250.06 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (60.55 GB free) - 422 errors

Drive failure!

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ

HP Officejet 4620 series

Apple, Inc. Keyboard Hub

Microsoft Compact Optical Mouse 500

Apple Inc. Apple Keyboard

Apple Inc. Built-in iSight

Western Digital My Book 500.11 GB

My Book (disk1s1) /Volumes/My Book : 500.11 GB (209.16 GB free)

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Configuration files: ⓘ

/etc/sudoers, File size 1243 but expected 1275


Gatekeeper: ⓘ

Mac App Store and identified developers


Adware: ⓘ

~/Library/LaunchAgents/com.veoh.webplayer.startup.plist

One adware file found. [Remove]


Unknown Files: ⓘ

/Library/LaunchAgents/com.Nokia.NokiaInternetModem_AppStart.plist

/Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem_AppStart.app/Contents/MacOS/NokiaIn ternetModem_AppStart -start /Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem

/Library/LaunchAgents/com.Nokia.NokiaInternetModem_icera-zerocd.plist

/Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem_icera-zerocd /Applications/Nokia/Nokia Internet Modem.app/Contents/SharedSupport/config/icera-zerocd.dat

/Library/LaunchDaemons/com.GP.SocketService.plist

/Applications/VTech/DownloadManager/DownloadManager.app/Contents/Applications/A ppAccessory/12051/GPSocketUSBService/GPSocketUSBService

3 unknown files found. [Check files]


Kernel Extensions: ⓘ

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-02-15) [Support]


/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10 - 2016-02-15) [Support]


/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2 - 2016-03-22) [Support]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.12.0 - SDK 10.10 - 2016-03-22) [Support]


Startup Items: ⓘ

LexSleeperX: Path: /Library/StartupItems/LexSleeperX

Startup items are obsolete in OS X Yosemite


System Launch Agents: ⓘ

[failed] com.VTech.AgentMonitor.plist (2014-11-05) [Support]

[not loaded] 5 Apple tasks

[loaded] 149 Apple tasks

[running] 58 Apple tasks


System Launch Daemons: ⓘ

[failed] com.apple.ocspd.plist

[not loaded] 48 Apple tasks

[loaded] 134 Apple tasks

[running] 80 Apple tasks


Launch Agents: ⓘ

[not loaded] com.Nokia.NokiaInternetModem_AppStart.plist (2010-10-05) [Support]

[not loaded] com.Nokia.NokiaInternetModem_icera-zerocd.plist (2010-10-05) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-01-30) [Support]

[running] com.avast.secureline.update-agent.plist (2016-03-04) [Support]

[loaded] com.avast.secureline.userinit.plist (2016-03-04) [Support]

[running] com.avast.update-agent.plist (2016-02-15) [Support]

[loaded] com.avast.userinit.plist (2016-02-15) [Support]

[loaded] com.divx.dms.agent.plist (2014-11-17) [Support]

[loaded] com.divx.update.agent.plist (2014-05-19) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]

[running] com.rosettastone.rosettastonedaemon.plist (2013-12-09) [Support]


Launch Daemons: ⓘ

[failed] com.GP.SocketService.plist (2014-11-05) [Support]

[running] com.VTechLLNService.plist (2014-11-05) [Support]

[loaded] com.adobe.ARMDC.Communicator.plist (2016-01-30) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-01-30) [Support]

[failed] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.avast.init.plist (2016-02-15) [Support]

[loaded] com.avast.secureline.init.plist (2016-03-04) [Support]

[loaded] com.avast.secureline.uninstall.plist (2016-03-04) [Support]

[loaded] com.avast.secureline.update.plist (2016-03-04) [Support]

[loaded] com.avast.uninstall.plist (2016-02-15) [Support]

[loaded] com.avast.update.plist (2016-02-15) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]

[loaded] com.leapfrog.connect.authdaemon.plist (2015-06-13) [Support]

[running] com.memeo.Memeod.plist (2007-07-07) [Support]


User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (2014-02-15) [Support]

[loaded] com.avast.home.userinit.plist (2016-02-15) [Support]

[loaded] com.avast.secureline.home.userinit.plist (2016-03-04) [Support]

[running] com.leapfrog.connect.monitor.plist (2015-08-27) [Support]

[failed] com.veoh.webplayer.startup.plist (2010-12-14) Adware! [Remove]


User Login Items: ⓘ

Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

Dropbox Application (/Applications/Dropbox.app)


Other Apps: ⓘ

[loaded] com.avast.account

[loaded] com.avast.crashreport

[running] com.avast.daemon

[running] com.avast.fileshield

[running] com.avast.helper

[running] com.avast.proxy

[running] com.avast.secureline.92616

[loaded] com.avast.secureline.app

[loaded] com.avast.secureline.burger

[running] com.avast.service

[running] com.getdropbox.dropbox.44620

[running] com.hp.scanModule3.63364.731BFCDC-F9A2-4531-9326-E099F6A98A37

[running] com.realnetworks.realplayerdownloaderagent.67908

[running] jp.co.canon.cijscannerregister.63080

[running] org.mozilla.firefox.54560

[loaded] 385 Apple tasks

[running] 172 Apple tasks


Internet Plug-ins: ⓘ

DirectorShockwave: 11.5.6r606 (2010-02-26) [Support]

Mozillaplug: 1.0 (2008-12-01)

OVSHelper: 1.1 (2014-12-30) [Support]

Default Browser: 600 - SDK 10.10 (2015-08-28)

Flip4Mac WMV Plugin: 2.2.3.7 (2009-05-21) [Support]

RealPlayer Plugin: Unknown (2008-08-11) [Support]

AdobePDFViewerNPAPI: 15.010.20056 - SDK 10.8 (2015-12-18) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

DivX Web Player: 3.2.4.1250 - SDK 10.6 (2014-11-25) [Support]

Silverlight: 4.0.60129.0 (2011-07-27) [Support]

QuickTime Plugin: 7.7.3 (2016-01-27)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) Outdated! Update

iPhotoPhotocast: 7.0 (2011-01-25)

AdobePDFViewer: 15.010.20056 - SDK 10.8 (2015-12-18) [Support]

CouponPrinter-FireFox_v2: Version 1.1.6 (2011-09-20) [Support]

RL Secure Plug-In Layer: Unknown - SDK 10.5 (2013-09-20) [Support]

JavaAppletPlugin: 15.0.0 - SDK 10.10 (2015-05-09) Check version


User internet Plug-ins: ⓘ

fbplugin_1_0_3: Unknown (2010-02-26) [Support]

UploadManager: Unknown

Picasa: 1.0 (2009-02-27) [Support]

ContentManager: Unknown

RocketEngine: Unknown


Safari Extensions: ⓘ

macfest (2015-06-16)


3rd Party Preference Panes: ⓘ

Flash Player (2016-01-29) [Support]


Time Machine: ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.20 GB Disk used: 188.65 GB

Destinations:

New Volume [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 188.65 GB X 3)


Top Processes by CPU: ⓘ

3% WindowServer

2% Memeod

1% fontd

0% RealPlayer Downloader Agent

0% kernel_task


Top Processes by Memory: ⓘ

451 MB firefox

448 MB kernel_task

172 MB softwareupdated

98 MB com.avast.daemon

98 MB mdworker(9)


Virtual Memory Information: ⓘ

152 MB Free RAM

3.85 GB Used RAM (934 MB Cached)

16 MB Swap Used


Diagnostics Information: ⓘ

Mar 23, 2016, 06:02:52 PM /Library/Logs/DiagnosticReports/ocspd_2016-03-23-180252_[redacted].crash

/usr/sbin/ocspd

Mar 23, 2016, 06:01:38 PM /Library/Logs/DiagnosticReports/ocspd_2016-03-23-180138_[redacted].crash

Mar 23, 2016, 06:01:26 PM /Library/Logs/DiagnosticReports/ocspd_2016-03-23-180126_[redacted].crash

Mac OS X (10.5.8)

Posted on Mar 23, 2016 4:15 PM

Reply
2 replies

Mar 24, 2016 11:17 AM in response to LilMama5112

It is not reasonable to expect normal operation from a Mac affected by garbage "anti-virus" software.


Uninstall "Avast" according to its instructions, which will remove it completely. Do not use any other technique, procedure, or utility to eradicate it.


Back up your Mac prior to making any changes to its file system. To learn how to do that read https://www.apple.com/support/backup/. To learn how to use Time Machine read Use Time Machine to back up or restore your Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slow running Mac

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