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Watch stuck on verifying forever during update

I've never been able to update my Apple Watch. Just tried with the latest. Downloads fine (about an hour) then prepares fine (about 5 min) then it goes to "verifying..." and it's been sitting there doing that for over an hour

Apple Watch

Posted on Mar 23, 2016 8:24 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2016 12:16 AM

Hi Randy


Try these steps, which may help to address issues at or before the "verifying" stage.

However, do not interrupt your iPhone or watch if the process has already reached the "installing" stage.


On your iPhone, close the Watch app and all other open apps (double-press on the Home button, swipe up on each app preview).


Remove your watch from the charger and restart both devices; turn both off together, then restart your iPhone first.

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

- To turn it back on: press and hold the side button until you see the Apple logo.


Replace your watch on the charger, keep your iPhone connected to power and try updating again by following the instructions here:

Update the software on your Apple Watch - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 24, 2016 12:16 AM in response to randymcg

Hi Randy


Try these steps, which may help to address issues at or before the "verifying" stage.

However, do not interrupt your iPhone or watch if the process has already reached the "installing" stage.


On your iPhone, close the Watch app and all other open apps (double-press on the Home button, swipe up on each app preview).


Remove your watch from the charger and restart both devices; turn both off together, then restart your iPhone first.

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

- To turn it back on: press and hold the side button until you see the Apple logo.


Replace your watch on the charger, keep your iPhone connected to power and try updating again by following the instructions here:

Update the software on your Apple Watch - Apple Support

Watch stuck on verifying forever during update

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