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El Capitan 10.11.4 Issues Freeze/Fans.

Hello to everyone, to start i apologize in advance for my english since it's not my first language.

I own a new MacBook Pro Retina 13" Early 2015.

Since the last 5 months i had the OSX El Capitan 11.10.3 that came out of the box with the computer. And it worked always perfectly.
In the latest 5 months the mac never gave me any kind of issues!!
I use mostly the computer for listen music, browsing, chatting or writing texts (really basic usage nothing heavy)

Unfortunately i have to say, a couple of days ago on the App Store i noticed a new Update of OSX the "11.10.4" version and i decided to upgrade.
Well after a couple of hours i upgraded to the newer version my mac started to have several issues.
First of all the Fans. Without any kind of reason after 1 or 2 hour after the upgrade (i was simply browsing the web with 2 pages open on safari in specific facebook and youtube)
The fans started to run really crazy and loud for 3/4 minutes... so loud that i thought that the computer was exploding and i closed all the application and waited for the fans to runs slow. To the touch the aluminum of the mac was not hot... Ambient temperature.
This problem happened only the first day i upgraded. But to be honest sometimes i'm experiencing fans that sometimes runs fast and loud without any reason.

Last but absolutely not least.... FREEZING!!! Strangely also this problem showed up the same day i upgraded my macbook pro to the 11.10.4 version and this happened to me about 5 times right now!! and it's becoming a nightmare!!
While using the computer the mac just simply freeze the screen (mouse is stuck without the wheel is totally freeze) and after 4/5 seconds that the screen is stuck also the haptic vibration of the trackpad stops work. I tried to leave the mac like this for about 10 minute but nothing... only an hard reset can solve this problem..

Last time happened just an hour ago circa and this is why i'm here..

I already tried to boot the computer with CMD+D for Apple Diagnostic and check the hardware, but it's completely fine showing a message "No Issues Found" ADP000.

Looking at the console i saw few messages strange but as i'm not a technician i don't know what kind of problem is...

Anyone of you is experiencing this problems on their macs?

Posted on Mar 25, 2016 7:51 AM

Best reply

Lexiepex

Level 6

14,102 points

Posted on Mar 25, 2016 8:01 AM

First: you ElCapitan, but have made typos in the numbers: 10.11.3 was on it and 10.11.4 is now on it (I make the same typos always).

Your issue may be because of Spotlight indexing, but I am not sure.

I propose to shutdown the mac and

Then start while holding the CMD+R keys: it starts slowly in the so called Recovery Partition. Choose "install OS" from the menu: it will install OSX over what is in the mac, it leaves your user data alone. You need to have a consistent internet connection, because the OS is downloaded again. So it takes time, be prepared for that. After that the mac restarts and installs. Supposedly all "fallen bits" are corrected.

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64 replies

Sappy187

Level 1

4 points

May 5, 2016 9:00 AM in response to Community User

Problem is present in the 2015 retina MBP also. There is a huge thread going on about this issue.

maskm

Level 1

8 points

May 6, 2016 6:58 PM in response to Sappy187

I downgraded to OS X Yosemite and have no problems.

May 11, 2016 8:06 AM in response to Community User

I have the same 'freezing and rebooting' issue.

In my case doesn't have anything to do with Safari.

It just happened when Premiere Pro and After Effects where the only apps I was using.

May 11, 2016 3:40 PM in response to nicksotgiu

Yesterday morning i booted my mac (it was shutdown the night before when i went to sleep) and at the end of the boot after just 1 minute the mac freeze..
I just opened the safari application and the mac freeze on google home page...
We can now for sure say that it's not youtube..... flash/HTML5 conflicts have nothing to do with this issue... and probably reading on the internet is not safari!
I'm still wondering why apple didn't reply to our messages... It seems a problem that many people are experiencing....

To be honest it's becoming so frustrating that in the last weeks i started to use AGAIN and daily the Mac Pro running the previous El Capitan OSX...

This is a shame for apple. They always say to offer high standards and be the best in everything but in reality they just extort money without offering real support and leave you to rot in your problems...

El Capitan 10.11.4 Issues Freeze/Fans.