EtreCheck version: 2.9.10 (261)
Report generated 2016-03-28 13:14:58
Download EtreCheck from https://etrecheck.com
Runtime 3:19
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.3 (15D21) - Time since boot: about one hour
Disk Information: ⓘ
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (368.16 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
HP Deskjet 3050 J610 series
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/VMware Horizon Client.app
[not loaded] com.vmware.kext.vmioplug.12.2.8 (12.2.8 - 2015-06-24) [Support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-03-22) [Support]
[loaded] com.sophos.nke.swi (9.4.52 - SDK 10.9 - 2016-03-22) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2 - 2016-03-22) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2 - 2016-03-22) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6 - 2016-03-22) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1 - 2007-06-06) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1 - 2007-06-06) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1 - 2007-06-06) [Support]
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 162 Apple tasks
[running] 68 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 159 Apple tasks
[running] 83 Apple tasks
Launch Agents: ⓘ
[loaded] com.oracle.java.Java-Updater.plist (2014-11-28) [Support]
[running] com.sophos.uiserver.plist (2015-09-24) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-03-18) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-11-28) [Support]
[running] com.sophos.common.servicemanager.plist (2016-02-10) [Support]
User Launch Agents: ⓘ
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-01) [Support]
User Login Items: ⓘ
iTunesHelper UNKNOWN Hidden (missing value)
Skype UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Other Apps: ⓘ
[running] com.getdropbox.dropbox.16992
[running] com.hp.productresearch.74272
[running] com.hp.scanModule3.77152.62E9E7EA-E429-419C-956C-C649F133684B
[running] com.sophos.autoupdate
[running] com.sophos.configuration
[running] com.sophos.intercheck
[running] com.sophos.notification
[running] com.sophos.scan
[running] com.sophos.sxld
[running] com.sophos.webd
[running] jp.co.canon.cijscannerregister.69792
[loaded] 404 Apple tasks
[running] 177 Apple tasks
Internet Plug-ins: ⓘ
iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-07)
FlashPlayer-10.6: 21.0.0.197 - SDK 10.6 (2016-03-23) [Support]
QuickTime Plugin: 7.7.3 (2016-01-23)
Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-23) [Support]
GarminGPSControl: 3.0.1.0 Release - SDK 10.4 (2011-07-26) [Support]
Default Browser: 601 - SDK 10.11 (2016-01-23)
LogitechHarmony: 1.0.0.1 (2010-01-04) [Support]
SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-02-03) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-06) [Support]
JavaAppletPlugin: Java 8 Update 77 build 03 (2016-03-26) Check version
3rd Party Preference Panes: ⓘ
Flash Player (2016-03-18) [Support]
Growl (2011-03-08) [Support]
Java (2016-03-26) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
38% systemstatsd
3% WindowServer
1% kernel_task
0% SystemUIServer
0% HP Scanner 3
Top Processes by Memory: ⓘ
475 MB kernel_task
209 MB SophosScanD
193 MB InterCheck
147 MB Dropbox
115 MB SophosAntiVirus
Virtual Memory Information: ⓘ
498 MB Free RAM
3.51 GB Used RAM (1.30 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Mar 28, 2016, 01:10:44 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-03-28-131044_[redact ed].crash
/Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence
Mar 28, 2016, 11:58:45 AM Self test - passed
Mar 27, 2016, 07:13:27 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-03-27-191327_[redact ed].crash
Mar 27, 2016, 03:55:15 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-03-27-155515_[r edacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64
Mar 27, 2016, 12:57:59 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-03-27-125759_[r edacted].cpu_resource.diag [Details]
Mar 25, 2016, 05:14:28 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-03-25-171428_[redact ed].crash
Mar 25, 2016, 04:50:25 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-03-25-165025_[r edacted].cpu_resource.diag [Details]
Mar 25, 2016, 04:35:40 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-03-25-163540_[r edacted].cpu_resource.diag [Details]