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10.11.4 Safari freeze

Hi,


I have a MacBook Pro Retina 13" Mi-2015 since November and I didn't have any problems since the new El Capitan 10.11.4.

Indeed, Safari freeze randomly when I click on tabs and also freeze the entire computer. I can only hard reboot my Mac ...


Someone also have this problem ?


Thanks.

(Sorry, english is not my mother tongue)

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Mar 26, 2016 3:48 AM

Reply
245 replies

Apr 19, 2016 12:42 PM in response to 3lenuska

I don't think reinstalling 10.11.4 will fix it, but let us know. Sure would be nice, if, say, someone like APPLE would acknowledge this issue and try to fix it. Leaving users to randomly experiment on their own is something I associate with Windows, not the Mac.


Here's what I think I know about this, just to put it all in one place:


1. It doesn't matter if you've installed 10.11.4 via the updater or the combo updater. People who've done each of those report the same type of crash.

2. The crashes I've seen have been in Safari, and once in Photos.

3. It isn't clear if the Safari Technology Preview (1 or 2) solves this.

4. The crashes are mostly (perhaps exclusively) reported on Macs with Intel Iris Graphics. BTW, if anyone has this crash who does NOT use Intel Iris Graphics, report that, because that would be very important information.

5. Without running afoul of the "you can't talk about beta software", let me say that there is no release of OS X subsequent to 10.11.3 that fixes this problem.

6. For me at least, all this started when I installed 10.11.4 via the combo updater.

7. If you get really desperate, see my post earlier in this thread about how to roll back to 10.11.3 and keep all your user files in their current stat.


To consolidate information, if anyone has anything to add to the above list, I'd suggest replying to this post, keeping the list and appending more bits of information. Hopefully Apple will eventually pay some attention to this.

Apr 19, 2016 1:33 PM in response to Edmundostudios

Nothing works.

I already made a clean install and 10.11.4 combo. Nothing else done, not even changing the wallpaper. The system was totally at default settings, no software installed, nothing added, nothing removed. No flash, no bettertouchtools, no f.Lux, nothing but only the 10.11.4 combo, and It crashes with Safari on youtube few hours later.

It also crashed with The safari tech preview, Chrome, and even Firefox but only 2 times in 3 weeks.


It's not browser related, maybe graphics or something else. Apple do not code any third party driver like graphic's, so they have to wait for Intel or AMD for a fix in these cases.

Apr 19, 2016 2:28 PM in response to 3lenuska

Sure. IF you have the 10.11.0 full installer. You can install that, then use the 10.11.3 combo updater on the Apple pages to get back to 10.11.3,


Download OS X El Capitan 10.11.3 Combo Update


BUT.....


fscking Apple has deleted the 10.11.0 installer. If you go looking for it via, uh, unofficial channels, you can find the 10.11.0 full installer, but somehow Apple detects that you got it "somewhere else". If I could get/find/borrow/beg/steal the 10.11.0 installer, I'd roll back to 10.11.3 today.


The rollback to 10.11.3 can be done, I think, with time machine, and preserve your current user files. See a post of mine earlier in this thread. However, I haven't done this (yet) and I don't know anyone who has.

10.11.4 Safari freeze

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