You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

10.11.4 Safari freeze

Hi,


I have a MacBook Pro Retina 13" Mi-2015 since November and I didn't have any problems since the new El Capitan 10.11.4.

Indeed, Safari freeze randomly when I click on tabs and also freeze the entire computer. I can only hard reboot my Mac ...


Someone also have this problem ?


Thanks.

(Sorry, english is not my mother tongue)

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Mar 26, 2016 3:48 AM

Reply
245 replies

Apr 19, 2016 2:28 PM in response to Charles Bouldin

I don't know if it is you're asking. It is from my MBA (2015):


Intel HD Graphics 6000:


Modelo de chipset: Intel HD Graphics 6000

Tipo: GPU

Bus: Integrado

VRAM (dinámica, máx.): 1536 MB

Fabricante: Intel (0x8086)

ID del dispositivo: 0x1626

ID de la revisión: 0x0009

Pantallas:

LCD color:

Tipo de pantalla: LCD

Resolución: 1440 x 900

Profundidad de píxel: Color de 32 bits (ARGB8888)

Pantalla principal: Sí

Duplicado: Desactivado

En línea: Sí

Integrado: Sí

Apr 20, 2016 5:38 AM in response to abellaofernandez

Same problem for me with all the above. Usually once every two or three days. I always leave the Mac on and usually do a restart about once a week. I've started logging out and in again at the end of the day to see how that goes.

21.5 inch iMac, Late 2015.

Processor 2.8 GHz Intel Core i5

Memory 16GB

Graphics Intel Iris Pro Graphics 6200 1536MB

Fusion Drive

and of course El Capitan 10.11.4

Apr 21, 2016 1:25 PM in response to Neystak

Same here - freezing, once it froze at login screen (before doing anything) ⚠ even.

Just few minutes ago using Safari - Youtube.


Also, 10.11.4 might have issues with memory leaks / management - getting 'disk full' warnings all too often in relation to opened apps, large swap on disk.

On 10.11.3 - no issues.


MBA, current one (Early 2015), Intel HD 6100, 8GB RAM, i5.

Apr 21, 2016 10:41 PM in response to TildeBee

Flash has nothing to do with this issue. We already said it 100 billion times. Apple is the only one responsible, it's probably hard to admit for some people who loves the company more than anything in their life, but it is.

How can it come from flash when the problem occurs with a clean install and 10.11.4 combo with nothing else added to the system, no softwares, no flash, no bettetouchtools, no F.Lux, no data, no settings changes (not even the wallpaper). Nothing. A totally stock install.


Testing the beta 2 right now, but i seriously doubt it will help. Apple seems to do not care about it.

Apr 21, 2016 11:24 PM in response to dialabrain

Th thread evolved cuz we talked about it. At the beginning thinking it was linked to safari cuz many people are using it on a mac, and web browsing is the main activity for most users. So indeed, it has more chances to happen on safari, obviously.

We made some tests, clean install, combo updates, beta testing, flash or not, and noticed the freezing can occurs doing many thing and not only web browsing.


Macs, like iPhones, do not have all the exact same parts. A same component can be built by 2 or 3 different companies and have different versions, like the SSD, or displays, chips. That can be the reason why there is some freezing on some computers while others don't when a driver comes out.


At work, I've got a macbook pro 13 2010 running fine on El Capitan 10.11.4. But for some reasons, my MBP 13 Retina 2015 is freezing randomly on 10.11.4. No problems when ghosting to 10.11.3 with SuperDuper.

The most annoying part in here from some guys is thinking (like Apple usually does) the problem is not related to Apple but users.

10.11.4 Safari freeze

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.