USB Superdrive ceased working on iMac?

I have an apple USB Superdrive and all was fine it was working OK. Then a few months ago it has stopped. I decided to plug it into my daughters MacBook Pro and it works ok but not on my iMac. How can I get this to start working again and be recognised? Furthermore the DVD drive in the side of the Mac has also ceased working. Both drives are not taking in the DVD's. The DVD disks are perfect and fine, so that is not the issue. Hoping someone out there has answers for this issue and it is an easy resolution. Cheers

iMac, OS X El Capitan (10.11.4)

Posted on Mar 26, 2016 4:00 AM

Reply
8 replies

Mar 27, 2016 8:07 AM in response to YoungRay

I am having the same problem with the built in Super Drive on my older iMac. I put a DVD in the drive and it spins for awhile before being ejected. I then noticed that the DVD drive is not showing up in Finder. I checked on my preferences in finder to make sure showing the DVD/CD was checked. I also did a SCM and PRAM reset. I also have a USB super drive and when I plug it in to the old iMac it does work. I also noticed that disk utility does not recognize the Super drive either.

Mar 27, 2016 8:45 AM in response to YoungRay

As DialaBrain said, Apple’s external SuperDrive was made to work only with the Mac computers that don’t have an internal SuperDrive. Since you computer did come with an internal optical drive the external should not have work without modifications. There was a hack published some time ago that allowed people to use the external SuperDrive on other Macs. Did you use that hack? If so it is possible/probable that an OS update or upgrade killed the hack. That’s the only way I can figure out that it once worked but no longer does.


For what it is worth, LG makes a small portable optical drive that costs about $35 and is both quite good and reliable. I have two, one which travels with me and both are still going strong after more than 2 years.

Mar 27, 2016 10:50 AM in response to Cheese7007A

  1. Are the discs you tried using clean and free of scratches? The slot loading drives are very finicky
  2. A dirty lens is often the cause of drive problems. Lens cleaners are inexpensive and worth trying
  3. unfortunately these drives die and in my experience don't last as long as tray loading drives. It may simply be dead.

Mar 27, 2016 3:47 PM in response to dwb

Hi dwb,


Thanks for your help.


I am coming to the conclusion that the drive has just died. The DVDs do work in other drives (like the USB Super drive on my Macbook Air) so I don't think is the the DVD disc. I am thinking I may try cleaning the lens, but since the drive is not even showing up in finder I am thinking it is something more than just a dirty lens.


Thanks again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB Superdrive ceased working on iMac?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.