Parallels - Can't connect to Internet

I have a new iMac and just installed the latest version of Parallels, including the 1970 update. Parallels Tools was automatically installed also. Installation took about an hour, which I thought was kind of long, but the VM boots up fine. The problem is that I can't connect to the Internet using the VM, which is Windows XP. I've read the forums at the Parallels website, have called my Internet Service Provider, which is Clearwire, and have perused this support site, but haven't found an answer yet. Can anyone out there offer some suggestions? Thank you very much.

Baneo

iMac, Mac OS X (10.4.8)

Posted on Nov 28, 2006 9:54 PM

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6 replies

Nov 28, 2006 11:43 PM in response to baneo

Some things to try...

Use Shared Networking

Before loading the XP Virtual Machine, configure your Network Adapter to used Shared Networking. This is faux-networking as essentially, all traffic is passed from Parallels through the Mac network connection. It works, but sometimes you need real networking.

Use Host Only Networking
Host Only networking allows Windows to not seek an external network access point. Instead, combined with the Mac internet connection sharing, you can achieve the desired result.

From the Finder, choose System Preferences from the Apple menu.
Under the Internet & Network sub-heading, click on Sharing.
Under the Firewall sub-tab, either disable the firewall altogether or allow “Personal Web Sharing”.
Under the Internet sub-tab, choose AirPort from the Share Your Connections From dropdown.
Check only Ethernet Adapter (en2) in the selection box. This will allow only your Virtual Machine to connect via (virtual) ethernet to the Mac subsytem. The click Start.
You should now have a pure networking environment inside the Windows XP Virtual Machine.

Try setting the adapter to "Default Adapter".

Turn off/disable any Windows® Firewall.

Nov 29, 2006 7:20 PM in response to BDAqua

Thank you, BDAqua, for your response. I really appreciate your taking the time to be so specific. I did try what you suggested, but nothing worked. I then actually broke down and paid to make a call to the Parallels tech support people, but the person I spoke to was also unable to solve the problem. He asked me to send him pictures of a couple of screens, and this proved to be a gigantic problem as my e-mail wouldn't send them. I solved that problem by going to the website of my e-mail provider and sending the messages from there. So now I'm waiting to hear what his response will be. Thanks again!

Baneo

Nov 29, 2006 8:53 PM in response to baneo

Start up Parallels and select your Windows virtual machine, but don't start it up. If it doesn't show a screen of your virtual machine settings, click the Property Page View button. Then click on Network Adapter. On the right side under Emulation, what is the setting? The 1970 update introduced a new setting called Shared Networking. This seems to be the best option, as it works independently of the Internet Sharing of OS X (which is pretty picky, and doesn't work if you're connected to a VPN).

If your virtual machine is not set to Shared Networking, select it and give that a try.

Also, have you installed Parallels Tools within the VM? If you haven't done that, lots of stuff won't work well or at all. Fire up the VM, and when it's fully up and running, click the VM button at the top of the screen (the Mac screen, not the VM screen), then click Install Parallels Tools.

If after all that you still can't get to the internet from the virtual machine, then make sure the network adapter in Windows is set entirely to defaults (Use DHCP, Use gateway on remote network, Use DNS servers provided by DHCP, etc.).

And if that doesn't work, go to the VM and click Start, Run, and type "cmd" (without the quotes) in the small window that opens up. A command line session window will open. Type "ipconfig /all" in that window and post the results.

Good luck.

Nov 30, 2006 12:12 PM in response to edclange

Hi, Ed. Thank you for your detailed response. I can tell you that I do have 1970 installed as well as Parallels Tools. I called the Parallels Tech Support people yesterday, and we went back forth for quite some time. The upshot was that I was asked to send two screenshots -- one of the Parallels Screen and the other of the Network Connections Screen from the VM. They were trying to determine if I had LAN enabled. This morning I received an e-mail from them asking me to re-install the Windows XP and then make sure I'm using Shared Network. However, before I do this, I'll try your suggestion first. Thanks again!

Baneo

Dec 1, 2006 4:13 PM in response to baneo

Just wanted to let you helpful people know that my problem has been solved. I ended up re-installing the Windows XP and was so surprised when I saw the beautiful screen with the green grass and the blue sky! My original screen was just blue, and a lot of components were missing . . . something I didn't realize until I saw the results of the second install. Was able to get online immediately. Wow! This Parallels is really something! It's so cool to have a PC on one's Mac! Thanks again.

Baneo

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Parallels - Can't connect to Internet

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