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iPhone se Bluetooth volume

I have a new iPhone SE, and I am experiencing something strange with the Bluetooth volume.


The audio output is fine when I am streaming music, but when I switch over to a phone call, the audio volume to my car is horrible. It's like a speaker that's being overdriven. Some words are clear, but many others are very scratchy and distorted, regardless of who I am talking to on the phone.


I do not experience this same problem over the built-in audio on the phone using either of its speaker outputs.


I have attempted to adjust the volume with the volume keys and software volume settings to no avail. The volume keys continue to adjust volume for music, even after the call is connected, making it impossible to turn down the call volume.


Amy help would be greatly appreciated.

Thanks,

Michael

iPhone SE, iOS 9.3.1

Posted on Apr 1, 2016 11:13 AM

Reply
49 replies

Apr 2, 2016 2:52 PM in response to zeroaxs

Add me to the list for all the reasons above,identical....my car & headset.I tested with my other phone, a Samsung and all was good so it IS the SE not the Bluetooth or service or anything else. Both were excellent using my old iphone 4. Returning to mt ATT shop on Wednesday for answers or I`ll get a refund. LOVE the phone otherwise but this is a deal breaker as I need my Bluetooth connection to be clear and the SE is anything but...like Zeroaxs says its like the speaker is "overdriven".

Apr 4, 2016 11:23 PM in response to Dualmax

I had a Genius Bar appointment yesterday to try to work out the distorted phone audio Bluetooth bug on my 64 GB SEi. They were slammed. I was hoping that they could do a restore back to 9.3 or have a 9.3 SE service swap available to compare Bluetooth performance. (Unfortunately, I upgraded to 9.3.1 through iTunes right out of the box.)


While I was standing around, one of the floor associates noticed I was holding an SE box. He did some quick work with his handheld device. He determined that no matter what they did yesterday that it would be three weeks to replace the SE. I'm partial to the black bezel/front and Space Grey was not in inventory anywhere in either 16 or 64.

I know it sounds trivial because audio quality is excellent through the earbuds, but not being able to use Bluetooth for headsets or in the car is a deal breaker He offered a refund and I took it. I'll try again when I hear the issue is solved. I really like the design and form factor of the SE.


Good luck to all!

iPhone se Bluetooth volume

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