iPad Pro 9.7 WiFi connection issues - 5GHz

Also keep in mind that using the 5GHz band at 20MHz only will reduce network connection speeds. This may be irrelevant if all you do is connect to the internet but will impact device to device data transfers. iOS devices and Macs should work on bandwidths above 20 MHz. My iPhone is on the 5GHz band and my TP-Link router is set to 80 MHz.

importriders wrote:

Still shocked this is still a very needle in the haystack problem considering the popularity of my router and the millions of iOS devices out there. I mean am I really the only RT-N66U owner with the new iPad Pro 9.7 running on fairly standard 5Ghz wifi settings? Maybe I am.😕

The Asus RT-N66U is by now a bit dated, it was first issued in December 2011 and does not use the latest standard for the 5GHz band, wireless AC. If it works well for you on the 20 MHz band then no need to upgrade.

importriders wrote:

Yes I am concerned by that even though my router only supports up to 40MHz bandwidth. I feel this is definitely an issue with the current firmware and hopefully an update will fix it.

Your router is limited to wireless n and the 40MHz band is the max it can provide. You would need AC to go to 80MHz on the 5GHz band (2.4 is limited to n and 40). A firmware upgrade will not make the router AC or 80MHz capable. As I mentioned, if your main need is internet 20MHz should be sufficient.

All iPhones, iPads and Macs now on the market come with wireless AC. They are backwards compatible but as you have found out sometimes it takes a bit of tinkering with routers. That's why I suggested trying different bandwidths.

From the specs of your iPad Pro:

Wi-Fi (802.11a/b/g/n/ac); dual channel (2.4GHz and 5GHz); HT80 with MIMO

Enjoy your new iPad... 🙂

I have the same problem with my ipad pro however i have the comcast TG862 modem. I have other ipad/mac mini/iphones/macbooks etc which connect to 5GHZ without any issues. I created an incident with Apple support and it worked for a day the problem started again. My Ipad drops connection and then prompts me to enter the password but does not accept the password. I returned the Ipad and cant think of looking at another product. Hope Apple fixes this soon . Case ID: 1122701277/

I had the same issue: Ipad Pro 9.7 worked fine on public network but not home one. Would connect and then drop after a few seconds.

Resolved by going into the router security settings and changing the encryption from TKIP to AES. Apple does discourage TKIP: Recommended settings for Wi-Fi routers and access points - Apple Support but was like finding a needle in a haystack.

Hope this is helpful to others.

solved my issue😁

I have the same issue - after the recent software updates, my ipad pro cannot connect to my wifi network (all other ios devices, including an ipad 2, can connect to this network with my user name and password). Given that I work primarily from a University campus, where I have no control over the router or the bandwith, I am at a loss. (I cannot try to mess with the router settings in any way and this wifi connection used to work with this ipad pro and still works with other ipads and iOS devices) I tried all the other solutions (restoring, resetting, etc.) and nothing works. My next move is to get it to an Apple store (I doubt that it will do any good, given that this seems to be a common problem and not just an issue with my specific hardware). Or I will just have to wait for a new software update which may fix this issue.

So at the moment, my ipad pro is a very expensive piece of junk (since it is practically useless without a wifi).

If anyone has any other ideas, please let me know!

OMG!!!!!! I cannot thank you enough!!!!

I have been pulling my hair out over this exact problem for the last 2 weeks. I have had 4 replacement iPads from the Apple Store, the last of which was new out of the box (i.e., not a refurb).......they had no idea either!!

I have an ASUS Router too, albeit a new model, and as soon as I changed the default setting from 80Mhz to 40Mhz, everything is working perfectly again!

I am having this same issue. Please advise. Interesting that all other devices work & this new iPad Pro is having this connectivity issue!

Hi. Can you describe your problem in more detail? There are several suggestions in this thread. What have you tried already? Have you reviewed your router WiFi settings with the Apple recommendations, Recommended settings for Wi-Fi routers and access points - Apple Support?

I Lose connectivity every few minutes. I have other devices including 3 older iPad minis, ipad 2, surface pro & they do not have this issue. I have tried to restart the router as well as the iPad.