Iphone 6 updated to ios 9.3.1 screen still unresponsive

Same issue, different iPhone and environment = likely lots of differences

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"same here" don't get it if you want help

Same here, my iPhone 6+ 128GB do this several times a day, i have to lock/unlock to reactivate touch and be able to continue using my iPhone.

Contact Apple Support

Contact Apple Support

All these posts about iPhone freezing up makes me nervous about activating my new iiPhone 6s. Do you know if a new phone will automatically have the iOS versions that is causing all the problems? Turning on my new phone will remove my only existing phone number. I would be in trouble if my iiPhone 6s doesn't work, and I have no other options.

I have no clue, RRR - risk vs. reward... are you near an Apple Store? If so, make a reservation > Genius Bar - Apple Store < and do it on the spot!

No, not near a store and no way to get to one. RRR

your gamble, then -

I blew on these before I posted

😁lol

I have the same screen got frozen before the update. I had to restore my iphone 6 128GB back to factory setting and the issue has resolved. however, after the latest update ios 9.3.1 the freezing screen has returned and the keyboard each time using iMessage or any other chatting apps freeze constantly. I am really fed up with this issue and is considering changing to android now. LOL

anyway, I will try to contact apple for a check up and finger crossed they will be able to help.

I have the same issues. Never had a problem before updating to 9.3, once I updated to 9.3 it started to freeze here and there but not as bad. Once I updated to 9.3.1 my iphone 6 plus has become unusable. It freezes on every notification. I can't answer phone calls because the screen just freezes.

I've done resetting, restoring, and even contacted support. I've tried restoring the way apple support suggested, and it got worse. Now it freezes along with a little white bar at the top that flickers. It goes away after a minute but the phone is frozen.

I will go to verizon tomorrow and see what their recommendation is after that i will walk next door to apple. It's going to be fun!

I have managed to book an appointment with apple for wednesday 13th because that's the only time I can take off work to bring the handset to them.

honestly I think it is a hardware problem because the other 3 iPads that I have didn't have any issue with them at all. and of course because the iPhone 6 handset is out of support coverage I am not sure they will be able to swap it for me or not.

anyway, hope all will be working out for you tomorrow. Please keep us update with the outcome. Much appreciate.

Morning from here is SA

I have had the same problem for more than two weeks now. After the frozen / unresponsive screen, my phone opened apps and photos by itself - I actually took a video of it - scary!!

I went to the Apple store in Sandton, Johannesburg and they had no clue about the problem. Did some random checks and said I should give it in for repairs at my service provider

Well, after just over a week, I got my phone back last night. After restoring the backup, this morning I am experiencing exactly the same problems....

But now, reading all your comments, I do not feel alone anymore. Just wish they can sort it out ASAP!!