Product: iCloud -- Error 1316. The specified account already exists.

Question

Product: iCloud -- Error 1316. The specified account already exists.

Trying to install iCloud 5.1 on Windows 10. It will not install due to the error in the Event Viewer "iCloud -- Error 1316. The specified account already exists". I have reinstalled windows 10 and ran a registry cleaner. Still I cannot install it.

Full Event Text:

(NULL)

7B38314532304434312D433237372D343532362D393334442D4632333830414639314237387D

Binary data:

In Words

0000: 4531387B 34443032 32432D31 342D3737
0010: 2D363235 44343339 3332462D 46413038
0020: 37423139 7D38

In Bytes

0000: 7B 38 31 45 32 30 44 34 {81E20D4
0008: 31 2D 43 32 37 37 2D 34 1-C277-4
0010: 35 32 36 2D 39 33 34 44 526-934D
0018: 2D 46 32 33 38 30 41 46 -F2380AF
0020: 39 31 42 37 38 7D 91B78}

iPhone 6 Plus, iOS 9.3.1

Posted on Apr 2, 2016 8:48 PM

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Answer 1

dpqld

Level 1

16 points

Apr 2, 2016 9:16 PM in response to Sleepless in Puyallup

If you feel confident then using regedit (as an administrator) and searching for the key and deleting it manually. Good idea to search first and see how many places it is in.

You could also search for iCloud.

Deleting the specific key or the iCloud branch might work.

There is the normal warning that messing with the registry can make windows unusable but if you've just reinstalled there is less to loose.

Check out the web for how to search and edit the registry. There are some tools that might help you with this but I don't keep up with this so can't tell you what they are.

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