Same issue (as logged here: Retina iMac Freezing and Restarting and here: Re: iMac (Retina 5K, 27-inch, Late 2015) Randomly Restarts Without Errors) but I forgot to add to the list the number of Kernal Panics I have seen since I purchased the Retina iMac.
Too many. Way too many. They used to be such an ubiquitous feature of OSX in the early years but I cannot remember the last time I saw my screen go grey with the Kernal Panic message prior to this iMac. Since I got it there have been over a dozen I would reckon.
A dozen heart-stopping moments of sheer Panic as I realise that my work is lost.
Thanks to Mike Sombrio's info in the first replay I found the most recent Kernal Panic log:
Anonymous UUID: 7BBA746F-FD61-A6ED-9F8E-689C1811ED17
Thu May 12 15:28:43 2016
*** Panic Report ***
panic(cpu 6 caller 0xffffff8011fce40a): Kernel trap at 0xffffff7f94b0254a, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000000003a, CR3: 0x00000009fc6070ba, CR4: 0x00000000003627e0
RAX: 0xffffff806d01fa00, RBX: 0x0000000000000002, RCX: 0x0000000000000040, RDX: 0x0000000000000000
RSP: 0xffffff80458d3900, RBP: 0xffffff80458d3920, RSI: 0x0000000000000002, RDI: 0xffffff806d01fa00
R8: 0xffffff8063352400, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000002
R12: 0x0000000000000002, R13: 0xffffff806d17f000, R14: 0xffffff806d01fa00, R15: 0xffffff806e11c400
RFL: 0x0000000000010202, RIP: 0xffffff7f94b0254a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000003a, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0
Backtrace (CPU 6), Frame : Return Address
0xffffff80458d3590 : 0xffffff8011edab12
0xffffff80458d3610 : 0xffffff8011fce40a
0xffffff80458d37f0 : 0xffffff8011fec273
0xffffff80458d3810 : 0xffffff7f94b0254a
0xffffff80458d3920 : 0xffffff7f94b0110e
0xffffff80458d3950 : 0xffffff7f94b06296
0xffffff80458d3970 : 0xffffff7f94b2c057
0xffffff80458d39b0 : 0xffffff7f94b22f9f
0xffffff80458d3a00 : 0xffffff7f9430c154
0xffffff80458d3a30 : 0xffffff7f94b2bf43
0xffffff80458d3a50 : 0xffffff7f9430c523
0xffffff80458d3a80 : 0xffffff7f94312142
0xffffff80458d3ac0 : 0xffffff7f9430a69d
0xffffff80458d3b50 : 0xffffff80124e1592
0xffffff80458d3b80 : 0xffffff80124e220a
0xffffff80458d3be0 : 0xffffff80124df277
0xffffff80458d3d20 : 0xffffff8011f97cc0
0xffffff80458d3e30 : 0xffffff8011edf283
0xffffff80458d3e60 : 0xffffff8011ec28b8
0xffffff80458d3ea0 : 0xffffff8011ed2665
0xffffff80458d3f10 : 0xffffff8011fb8bda
0xffffff80458d3fb0 : 0xffffff8011feca96
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7f94306000->0xffffff7f94371fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7f9272c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f9328b000
com.apple.AMDRadeonX4000(1.4.2)[51145405-BED6-385A-BC64-FCA5B643B249]@0xffffff7 f94af4000->0xffffff7f9512efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7f9272c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f9328b000
dependency: com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7f94306000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
15E65
Kernel version:
Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64
Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839
Kernel slide: 0x0000000011c00000
Kernel text base: 0xffffff8011e00000
__HIB text base: 0xffffff8011d00000
System model name: iMac17,1 (Mac-DB15BD556843C820)
System uptime in nanoseconds: 73649663523926
last loaded kext at 47301204708734: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f95b31000, size 32768)
last unloaded kext at 47384004181791: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f95b31000, size 32768)
loaded kexts:
com.sophos.kext.sav 9.4.52
com.sophos.nke.swi 9.4.52
com.parallels.kext.vnic 11.2.0 32581
com.parallels.kext.netbridge 11.2.0 32581
com.parallels.kext.hypervisor 11.2.0 32581
com.parallels.kext.usbconnect 11.2.0 32581
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleHSBluetoothDriver 86
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.21.18
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274.7
com.apple.driver.AppleHDA 274.7
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.4f4
com.apple.driver.AppleIntelSKLGraphics 10.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.AMDRadeonX4000 1.4.2
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.1.4
com.apple.driver.AppleSMCLMU 208
com.apple.kext.AMD7000Controller 1.4.2
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.10.2
com.apple.driver.AppleHIDTransport 5
com.apple.driver.IOBluetoothHIDDriver 4.4.4f4
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.7
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4
com.apple.iokit.IOBluetoothFamily 4.4.4f4
com.apple.driver.AppleHDAController 274.7
com.apple.iokit.IOHDAFamily 274.7
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOAcceleratorFamily2 205.3
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.kext.AMDSupport 1.4.2
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IONVMeFamily 1.2.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.4f4 17685, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: iMac, Apple Inc., 28.1
Memory Module: BANK 0/DIMM0, 16 GB, DDR3, 1867 MHz, 0x85F7, 0x48363432475534324733313836470000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1867 MHz, 0x802C, 0x384B54463531323634485A2D314739453220
Memory Module: BANK 1/DIMM0, 16 GB, DDR3, 1867 MHz, 0x85F7, 0x48363432475534324733313836470000
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1867 MHz, 0x802C, 0x384B54463531323634485A2D314739453220
USB Device: USB 3.0 Bus
USB Device: USB3.0 Hub
USB Device: Expansion Desk
USB Device: Backup+ Desk
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: USB 2.0 Hub
USB Device: Microsoft 3-Button Mouse with IntelliEye(TM)
USB Device: MS-20 Controller
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
Model: iMac17,1, BootROM IM171.0105.B07, 4 processors, Intel Core i7, 4 GHz, 40 GB, SMC 2.33f10
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Graphics: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB
I wish I understood any of the above.
My suspicions definitely lie with an some issue with the Retina graphics card. The screen refresh can be seriously buggy at times. Being honest, and this is a just my observation, adding 2x16GB RAM modules to the 2x4GB ones the iMac came with has had virtually no noticeable effect to the performance of the mac. It struggles with a load of chrome tabs open, plus some Creative Suite apps, Parallels 11 and a Windows10 environment just as much as with the original 8GB (and my late 2012 27 iMac with 32GB RAM was able to perform so smoothly with the exact same requirements). It almost seems like the system RAM requirements are being dumped into the Graphics Card, hence the glitches, stutters, screen redraw artefacts, freezes and crashes. I know that is probably technically impossible but it sure seems like how it's behaving.
I wish there was some way of consolidating all the different threads that are highlighting the same thing - the fact that there is a serious flaw in these Late 2015 retina iMacs. There are so many now.