iPhone SE Bluetooth issues

What about someone who hasn't done the update at all and is on 9.3 from new? I must of got lucky as erase and set up as new fixed it, i have only been able to find 1 other person that its worked for in my searching.

Second post in this thread.

iPhone se Bluetooth volume

zeroaxsApr 8, 2016 7:44 AM Re: iPhone se Bluetooth volume
in response to ryanfromdavenport

Let me reassure you that your experience couldn't be further from the truth.

I have been in conversation with a representative from Apple (Hi, Ashlyn!) for a number of days now, and can, without a doubt, assure you that Apple is taking this quite seriously. Bug reports HAVE been filed (by me), and Engineering has requested and has been receiving logs from a number of the individuals from this thread so they can actively investigate the cause of the issue.

AT NO POINT has ANY Apple employee suggested to me that I needed to, or would need to, reset or reinstall my phone's software regarding this issue. This problem is NOT being experienced only by users with MyFord Sync or any other specific brand of automobile software. This is happening with many different makes/models of vehicles as well as with handheld and/or worn Bluetooth devices.

This issue is being actively investigated and hopefully a fix will be coming soon.

Thank you.

Another thing I noticed with the SE is that Bluetooth reception would start to break up at only about 3 metres from the phone. I would easily get three or four times this range on the 4S. Has anyone else noticed this?

No mine seems to work from the same distance as my last few iphones.

Sadley after through testing my BT condition still exists. Pulling the SIM card did not rectify the issue. As an interesting note however, the use of the same BT device ion a call with the same people using Skype provides crystal clear Blutetooth quality on the calls. Maybe a different BT profile is in use for these type calls.

RHD

Since I continued to have this issue on my replacement SE, I re-opened my case with Apple and got in contact with a senior advisor. He saw this thread, took a bunch of notes about my phone & BT devices in use, and sent it off to engineering. Hopefully I will hear back from them soon with more information.

I would strongly suggest to anyone in this thread who hasn't already, contact Apple support and open a ticket. It seems like they're taking this pretty seriously, and any additional data they can gather is going to speed up resolving the issue.

No go with 2010 BMW 335xi. Seems to work fine through Skype or Rogers One Number (voip) type of services. Audio unbearable through phone app. Seems worse with my home land line using cordless phone as opposed to calling another iPhone. Perhaps it's an audio compression/decompression thing. I will try land line with hardwired line later to see if audio compression by cordless phone is part of the issue.

Same issue here- iPhone se 64gb, Toyota Sienna 2009- connect to BT, but can't hear anyone due to sounding fuzzy & muffled.

Also same result with wireless earpieces. Attempted the reset to new device- same problem. Sadly I just sent my old iPhone 5s to my son in college.

Are we thinking this is mainly a software issue or device issue? Not sure if I should return it & wait to see if it gets resolved.

Think it's a software issue. I'm in the same boat-not sure if I should return my device and get a 6s

I am thinking it could be Bluetooth firmware for iPhone SE needs some adjustments. When using Bluetooth headset during calls, it sounds like the max volume is set and it gets distorted. I don't know if Bluetooth module is any different than iPhone 5s had. To me it doesn't really matter if it is software or hardware issue because if it is software, then Apple should/will release an update. In case if it is hardware issue, then they would recall/replace some devices. Either way we should be covered. If any of you guys really need Bluetooth to function properly for business purposes, then returning device, then re-buying it would be a logical thing to do.

After speaking to online tech I've been advised to return the handset tomorrow for a exchange. Will report back tomorrow afternoon with my findings.

Sounds like a very "low" support procedure, aka passing the buck.

RHD

i completly agree. They are attempting to pass the buck. They did the diagnostic tests and within 2 minutes had decided it's a handset fault Based on there findings.

Not convinced in the slightest that the handset is to blame, but, just to humour them, I'll go and swap it tomorrow. I'm still perfectly happy using my 5S, so if the replacement SE is the same as the current one, I'll just keep using the 5s until a update makes good the problem.