iPhone SE Bluetooth issues

I have done, to try and fix problem,

1) reset network settings

2)reset everything

3)wipe phone and restore to new phone by downloading IOS 9.3.1 etc via iTunes (same as erasing and set up as new in iTunes that u mentioned)

Nothing has helped. Office works is giving me a refund and sending a courier to pick up old one.

I'll give it a few weeks till all the stores have stock and I can try before I buy, or buy a 6S. Tho the 6S really is too big for my one and only (smallish) hand.

Anyone got the solution to fix this problem?? i just changed my mobile to this model of Iphone and i'm having a similar problem that is making me crazy...the mobile is new so i really dont know what is happening to him. The SAT says to me that they cant do anything cause my iphone seems to be OK. But it isnt. Diseño gráfico Zaragoza

The guy from Apple Support just told me on the phone that this is not a well known problem. (seriously) So maybe everyone needs to contact Apple support rather than this forum.

I didn't have to download 9.3.1 as it was already on the phone from the update i did, i just erased and set up as new phone. It will be a software update similar thing happened a few years ago after a major update.

Hi,

I did the one you are referring to, without results. Then they got me to do the next step via iTunes where the phone is wiped and iTunes downloads a fresh version of IOS 9.3.1 (even tho the phone already had that on it) it was 1.97gb from memory. That made no difference. Then they initiated some type of diagnostic test on my phone, which told them everything is ok.

I'll get the refund then try before I buy, whether it be a 6S or an SE.

Cheers

I don't know what i would of done if mine hadn't fixed itself, i drive for work. I actually sold my 5C the morning i found i had the problem so had no back up. Probably would of ebayed it and bought a 6S. I do know the manager at the Telstra store where i bought it but i love the phone and didn't want to spend another $3-400 more. These problems are why its always better to buy direct from Apple and use the 14 day return, but i hesitated on the pre order. Good Luck

I am having the exact same issues with static and hideous phone call quality when using the SE with bluetooth in our cars (2008 BMW 335i and 2016 BMW X3). You can't understand anything the other person is saying although they can hear you. I have tried all the suggested fixes, but nothing has helped. I have switched back to the old 5s as that works perfectly in the cars. Please Apple fix this.....I waited patiently for 2 years not upgrading my phone in hopes that a phone smaller than a iPhone 6 would be available again.

BTW the guy from Apple that told me to get a replacement or refund told me that the 2 week return policy is valid if purchased from Apple and ANY authorised reseller. I wouldn't be surprised if that rule is part of the Aust Consumer protection laws.

Folks,

I had what may have been a breakthrough with an iRep this evening as we worked through different tests of the static issue. He had me:

Shut the phone OFF

Pull the SIM card

Reinsert the SIM card

Boot the phone up.

I then deleted and re-added the BT connections to the devices that were not working properly. I am not 100% sure as I could not create enough volume to thoroughly test but do believe we may have success. I hear a small crackle on calls but nothing like what has been the symptom of this thread.

YMMV

Please report back so I can pass along the info.

RHD

Tried that and it didn't work for me. 😟 I have called support and now have another appointment to see genius bar at local apple shop. As mentioned in previous posts, my phone also sounds like it has something loose inside. My 4S does have any rattles.

Add another 2015 GMC Yukon to the list. I am experiencing the exact same issue as described here. Distorted, almost inaudible BT calls on my end. People on the other end report sound is fine.

MY (failed) troubleshooting steps:

1. Reset network settings. No change

2. Reset all settings. (not recommended)

3. Deleted all BT relationships and re-paired. No change

4. Visited Genius bar they were not aware of any BT issues. GB factory reset and updated ios. No change

5. Started from scratch -- wiped the whole phone (erased all contents and settings) and then set up as a new iPhone

6. Bought another iPhone SE, same issue. No change

7. Re-paired vehicle with my iPhone 6 Plus (works fine).

My guess is this is a software issue since the sound works fine in one direction. That's my hope anyway. My return window is closing soon so I will need to decide whether or not to keep the phone. I am hopeful for a fast resolution to this issue as I like the phone otherwise but this is a dealbreaker.

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I'm in the same boat. Have decided to take the refund and see if they fix the issue. The apple guy I spoke to today, also said this is the first he'd heard of the issue. Must be the standard answer from the memo at apple HQ.

Will be hard to handle the slow old 4S after the SE. Might try and find a cheap 5S to tide me over

Has anyone with the phone on 9.3 out of the box have the problem? Or is it just those that have updated to 9.3.1?

yes, tried it both ways. Same issue

I just reverted back to 9.3 and tested Bluetooth, still same issue.