Canon driver for Vixia HF and 10.11.3 OS

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Canon driver for Vixia HF and 10.11.3 OS

I upgraded my iMac and MacBook with the 10.11.3 OS. I recently attempted to download video from my Canon Vixia HF20 camcorder and learned that the driver was out-of-date and that Canon will not be providing update. Are there any work-arounds to get the video from the camcorder to my iMac (I actually move it to an external hard drive)?

iMac, OS X El Capitan (10.11.3), Canon Vixia HF20

Posted on Apr 12, 2016 7:43 PM

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Answer 1

chuck_3rd

Community Specialist

Apr 14, 2016 7:56 AM in response to Mrscoach92

Hello Mrscoach92,

Thanks for using Apple Support Communities.

I see you have a Canon Vixia HF20 camcorder, and you're trying to import video footage to your Mac. After taking a look at the user manual for the HF20, it seems like some software called "PIXELA ImageMixer 3 SE" can be used to save video scenes to your computer's hard disk (see page 121 of the user manual linked below):

http://gdlp01.c-wss.com/gds/4/0300001964/02/hf20-200-nim01-en.pdf

However you might also be able to import by using a built-in application on your Mac called Image Capture.

Transfer images, video clips, and MP3 sounds to your computer from many cameras and devices that contain a camera, such as your iPhone. Once you transfer the items, you can delete them from the device.

Connect your device to your computer, then turn the device on.
If the device is locked with a passcode, enter it.

In Image Capture, select the device in the Devices list.

Use the buttons at the bottom of the Image Capture window to view the thumbnails as a list or as icons to change the size of the thumbnails, or to rotate or delete images.

From the Import To pop-up menu, choose where to save the images or which app to use to open the image.

To import only some of the photos, select those photos, then click Import. To import all the photos, click Import All.
Choose AutoImporter from the “Connecting this [device] opens” pop-up menu to transfer images from a device to your computer whenever you connect it to your computer.

Select “Delete after Import” to remove the items from the device after transferring them to your computer. You can also select individual items on your device, then press the Delete key on your keyboard.

For more information about connecting and using your device, refer to the documentation that came with it.

Image Capture: Transfer images and other items from your device

Take care.

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