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Bluetooth Headphones Too Loud

I just got a pair of Sennheiser Urbanite XL Wireless headphones from Amazon and, while I really do like them, the lowest volume setting is still way too loud. I tried to fix this by enabling Sound Check and turning on the Volume Limit in Settings>Music>Playback but those only seem to work for wired headphones. I've also tried to play with the EQ but none of the presets lower the volume without also messing with the amount of bass/treble. I've run out of ideas at this point and would welcome any help. Thanks.

iPhone 6, iOS 9.3.1

Posted on Apr 14, 2016 11:53 AM

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Posted on Jan 22, 2017 6:55 PM

This response adds no value to the discussion. This topic s brought up across the internet/across the world. There is no way to reduce the volume below the minimum in iOS, which is a HUGE flaw. That is why no one in any sort of even slightly meaningful position will give a straight answer on this topic. I don't care about headphones/BT peculiarities, Everyone asking this question ( thousands of people if not a factor of 10 more) wants to know how they can change the volume in settings since a large number of heasdsets do not have volume control and the stock minimum volume is way too loud, crazy loud. Obviously I do not know what occurred in Apple to cause this but this problem is actually quite a massive flaw, and all of the proof points to Apple relying on circuitous conversation control to convince everyone who asks the problem becomes redirected and somehow convinced that the problem is actually the headphones or some equally implausible explanation. After looking for quite some time, not a single Apple customer service associate has supplied an actual fix for this ridiculous feature. Do you understand why your response doesn't help anyone?

74 replies

Oct 28, 2017 12:20 PM in response to Pattyannep

Same problem with Senso ActivBuds S250. I will turn them on and wait for connect. Then immediately adjust them lower and sometimes immediately they jump back to being extremely loud. Other times the lowering will take and hold and the music volume is always ok. Its the other volumes that are the issue. As Patty said the tick tick and swoosh from texting and other apps are sooooo loud! . Also, when I adjust it, it shows "Volume". SOMETIMES (and I really cant say when as it seems random) it will show "Bluetooth" as I'm lowering it. Drives me crazy to say the least. I definitely hurt my ears already with this issue, being an unsuspecting fool and forgetting to lower the volume. Took me days to feel better and now I flinch all the time thinking its gonna happen. I'm ready to give them up, although they work fine on my windows laptop and on Androids. They even work well when I am watching something on my laptop and I get a call the laptop pauses and the iPhone takes over and I answer the call and it's a great experience. I then hang up the call and the laptop un-pauses. Very nice hand-off. Normally I don't use them like this though because I will get the "Blip...Blip...noise and interruption when they are both connected, but occasionally its all good. Go figure. iPhone 7 Plus is the bad guy for me and I haven't tried my iPad yet. My Apple supplied wired earplugs work fine.

Nov 27, 2017 10:13 AM in response to Jmmanin

I have the same problem with my iPhone 7 and AKG Y50BT. Volume control via BT is synchronized and the 1st notch is very loud.

However.

When I connect the headset to notebook it has its own volume control with a precise step.

When I connect the headset to iPhone via cable I can also tune volume pretty accurate and its WAY more quiet.

The point is, I like these headphones and that's the only problem but kind of a big deal.

Now I should make a decision if I refund this during 28 days or just hope for Apple to fix this one day

Nov 28, 2017 12:25 AM in response to Lawrence Finch

With the exact same argumentation I can say "I have 5 android phones and 2 televisions. On all of them my headphones has full volume control ranges. If your iPhone doesn't it is a flaw in the iPhone." Notice the fallacy?


The correct argument would have been: "Apple won't fix it and neither will the headphones provider". Then you would most certainly have been right. It is one of the many incompatibility issues Apple has with 3th party products.

Dec 29, 2017 3:15 PM in response to VCirstet

Thank you for pointing me to this app. The free version seems to be adequate for my needs. I used the equalizer to reduce levels to about 20 on all 7 bands. This made my Griffin iTrip Clip deliver a whisper of sound at the iPhone's lowest setting (i.e., just above mute), which is just right for when I'm sleeping. There's still even a bit more reduction possible. The iTrip Clip has all the issues mentioned regarding delivering too high a level of sound and adjusting volume in lockstep with the iPhone rather than independently. Also the app imported my playlists and tracks from the iOS Music app.

Jan 27, 2018 4:18 AM in response to Andy McCracken

The problem with this forum is that some members who have no idea of what is happening or a solution to a problem, are quick to blame other manufacturers hardware without properly addressing the flaws in iOS. It’s true this Bluetooth problem is prevalent with iOS but I am actually surprised how your response survived censorship here.

It would be good practice to be honest with software issues so that Apple can address the issue rather than some users here trying to brush the issue as if it does not exist. Still exist in 2018, hoping to get a solution too.

Jan 27, 2018 1:48 PM in response to Jayprog

And if you actually read what I posted I said that I had continuous control of volume over the range. That implies when I set it to a low position it was not too loud. Perhaps I should have been more explicit, but I assumed at least an average range of intelligence among readers who would understand what I posted.


And I didn't say that 100 were bad. Stop putting words into my mouth. Most likely 90 are good; it's only users who have a problem with their headset bother to post that fact. Out of over one billion users if this was a common problem you would see a lot more posts about it. Based on this thread it looks like around 25 different people have reported it (there are 65 posts, but many are repeat posts by the same individual). Out of 1 billion. I'll give that not all of them use Bluetooth, but if even 10% do that's still 100 million.

Jan 27, 2018 1:59 PM in response to Lawrence Finch

Reading and comprehending is very important. There is no need to spray users and assume that they are not intelligent.

For the record you did not say 100. I said there are more than 100 thousand manufactures those are my words not yours. I did not put a single word in your mouth not even a letter.

If you want to help users you got to read and understand their problems.

Jan 27, 2018 2:18 PM in response to Jayprog

You are correct, I missed the "thousand" because it made no sense. As that is a total fabrication (there are probably closer to 100 manufacturers) I see there is no point in discussing anything further with you.


You conveniently skipped the whole point of my post, which is that this does not appear to affect a lot of devices. There are other posts in the thread reporting that other specific devices do not have this problem. And none of those that have been mentioned are the 5 devices of mine that don't have a problem.

Jan 29, 2018 7:31 AM in response to Donot Haveone

I'm in the same situation as Donot Haveone. Most of my listening is not through the Music app so the third party app didn't work. I found a bit of workaround though. Unfortunately this is only useful if using a single bluetooth earbud. Go to Settings, Accessibility, Mono Audio and move the volume balance control full left or right. This lowered the volume equal to about 2 clicks on the volume control button. If the incoming signal is in stereo (streaming music for example) you'll have to select Mono to hear both sides of the signal in the one ear.

Feb 1, 2018 10:26 AM in response to Jmmanin

What qualifies as a low enough volume level is very subjective. It's possible a lot of the comments that say something works fine for them will not be fine for someone else. Some people need glasses. Some people need hearing aids. For some people, the minimum volume is just too loud and eventually I'll damage my hearing and need hearing aids! With the analog jack going away, there are even fewer ways to work around this. There needs to be a better solution and it seems obvious that iOS is the logical place to fix this. If a simple EQ in an app or Android can do this, Apple should be able to fix this as well.


I've often thought we need better controls on a per-bluetooth-device basis. In Settings when I click on the "i" in the list of bluetooth devices, most devices have zero options besides "Disconnect" or "Forget this Device". Audio playback devices should have an option to adjust the gain up or down to fix this issue.

Feb 21, 2018 9:24 AM in response to Jmmanin

So if you go into the Utilities folder (which is within the Applications folder) and open Audio MIDI Setup.app you will see a bunch of devices there. Select your headset in the left pane (in my case it is a Plantronics BT600). In the upper right pane select "Output". Then in the lower right pane you can adjust the Master volume.


I too was having an issue with the lowest volume setting on my headset being too high. I used the slider to select a lower Master volume and that fixed my issue.

Bluetooth Headphones Too Loud

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