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Bluetooth Headphones Too Loud

I just got a pair of Sennheiser Urbanite XL Wireless headphones from Amazon and, while I really do like them, the lowest volume setting is still way too loud. I tried to fix this by enabling Sound Check and turning on the Volume Limit in Settings>Music>Playback but those only seem to work for wired headphones. I've also tried to play with the EQ but none of the presets lower the volume without also messing with the amount of bass/treble. I've run out of ideas at this point and would welcome any help. Thanks.

iPhone 6, iOS 9.3.1

Posted on Apr 14, 2016 11:53 AM

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Posted on Jan 22, 2017 6:55 PM

This response adds no value to the discussion. This topic s brought up across the internet/across the world. There is no way to reduce the volume below the minimum in iOS, which is a HUGE flaw. That is why no one in any sort of even slightly meaningful position will give a straight answer on this topic. I don't care about headphones/BT peculiarities, Everyone asking this question ( thousands of people if not a factor of 10 more) wants to know how they can change the volume in settings since a large number of heasdsets do not have volume control and the stock minimum volume is way too loud, crazy loud. Obviously I do not know what occurred in Apple to cause this but this problem is actually quite a massive flaw, and all of the proof points to Apple relying on circuitous conversation control to convince everyone who asks the problem becomes redirected and somehow convinced that the problem is actually the headphones or some equally implausible explanation. After looking for quite some time, not a single Apple customer service associate has supplied an actual fix for this ridiculous feature. Do you understand why your response doesn't help anyone?

74 replies

Apr 11, 2017 6:16 PM in response to Lawrence Finch

It's clearly not my earbuds fault, I have a similar issue, and literally everything else I pair my wireless earbuds to has a full range of sound from nothing to earsplitting, and then with my iPhone the first step is boarding on the edge of uncomfortably loud. They work perfect with my computer, my friends android, my android tablet, and a windows phone, but not my iPhone 7 plus. Of course beats work, apple owns beats, its almost like they did this on purpose so you have to buy their expensive products.

Jun 9, 2017 8:34 PM in response to Jmmanin

I have this problem with my new Sennheiser HD 4.40 BT headphones as well. No issue with Macbook, Nexus 6p or Windows, just my iPhone SE/iPad. All other headphone controls work as expected (navigating tracks, stop/start, etc)


Very disappointing to see that this issue has been around for a while in other threads with seemingly no real response from Apple.

Aug 5, 2017 9:43 PM in response to Jmmanin

Same issue here with Bose quitecomfort 35 latest version of the firmware and app on iPhone 6s, iOS 10.3.3, Spotify latest version.


In the older versions, it was possible to get a low enough sound, not anymore after the latest software updates.


I've tried adjusting the iOS volume limit, minimizing all bands of the Spotify equalizer, none of these work. It seems QC35 is way too loud, powerful for iPhones.


As mentioned before, the problem only happens with music. Audible books are ok.

Sep 28, 2017 2:02 PM in response to eghzdbvfzeHD

They are using a kludge that was written into both of those phones using an older version of Bluetooth. In a way they are correct blaming Apple, they are hewing exactly to the Bluetooth standard and profiles. You need to either get a different set of headphones from the majority of makers of headphones that do it properly or get rid of your iPhone and use an Android phone.

Oct 7, 2017 8:52 PM in response to Jmmanin

I have this problem too. I've now tried two different bluetooth headphones for my iPhone 5S, and I cannot get to that low setting that is comfortable in quiet environments. They're fine for listening to podcasts in slightly noisy environments where that mid-range volume is what I want, but the low is just not low enough.


I blame both Apple and the headphone manufacturers and creators of the Bluetooth standards, because none of them have given enough attention to the quiet end of the spectrum for those of us who want to protect our still halfway decent hearing.

Oct 8, 2017 12:03 AM in response to deggie

As 'too loud' in this context is a subjective issue, its very difficult to know if your headphones are truly more responsive with lower decibels at lowest setting, or whether the same sound that I find uncomfortable is a fine lower level for you. But it was only after discussing this with someone else that I went back and checked to see which of several styles of headphones I'd tried recently had this same issue, and it was the only other bluetooth set I've ever tried.


Your ears may vary.

Oct 23, 2017 7:37 AM in response to Jmmanin

I have this issue with two pairs of cheap BT headphones (one TaoTronics and one Senbowe) and my iPhone 6s (iOS 11.0.3). I do not have this problem with my Bose Soundlink headphones. Both of the cheaper headphones work fine when connected to my Windows 10 PC but are too loud at the lowest volume to be comfortable at work.

Bluetooth Headphones Too Loud

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