iPhone 6 replacement, front camera, dents

Question

Level 1

8 points

iPhone 6 replacement, front camera, dents

HI all,

There are similar questions in the forum but I guess mine is a little bit different.

My iPhone 6 has still standart warranty. Front camera displaced which is a common problem and phone automatically turns off when the battery is around 10%. When I plug the charge cable in, it turns on immediately. There are the problems of the phone.

And there are some dents,scratches on the phone like below :

.

Are these dents cosmetic or not ? Does Apple replace this phone or fix it ?

iPhone 6, iOS 8.3

Posted on Apr 14, 2016 11:50 PM

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Answer 1

ckuan

Level 10

120,914 points

Apr 14, 2016 11:58 PM in response to murat kalak

Warranty do not cover scratches or dents.

As for battery, 10% is why iPhone switches OFF to protect the battery.

It is not advisable to deplete your battery at all.

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Answer 2

murat kalak Author

Level 1

8 points

Apr 15, 2016 12:02 AM in response to ckuan

Not all iphone switches off when the battery 10%. So do you mean actually I start to use iPhone with 90% full of battery ? Sorry but this is funny. Thanks for the answer anyway.

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Answer 3

ckuan

Level 10

120,914 points

Apr 15, 2016 12:05 AM in response to murat kalak

Believe what you want. It's up to you.

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Answer 4

murat kalak Author

Level 1

8 points

Apr 15, 2016 12:18 AM in response to ckuan

My iPhone 5s can last till 1%, so you mean 5s is better. Does your phone go off when the battery is 10%? If so, it is broken, there is a problem with it. And my iPhone 6 was not like this before 🙂

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Answer 5

ckuan

Level 10

120,914 points

Apr 15, 2016 12:18 AM in response to murat kalak

Enable Low Power Mode.

Introduced with iOS 9, Low Power Mode is an easy way to extend the battery life of your iPhone when it starts to get low. Your iPhone lets you know when your battery level goes down to 20%, and again at 10%, and lets you turn on Low Power Mode with one tap. Or you can enable it by going to Settings > Battery. Low Power Mode reduces display brightness, optimizes device performance, and minimizes system animations. Apps including Mail will not download content in the background, and features like AirDrop, iCloud sync, and Continuity will be disabled. You can still use key functions like making and receiving phone calls, email, and messages, accessing the Internet, and more. And when your phone charges up again, Low Power Mode automatically switches off.

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Answer 6

murat kalak Author

Level 1

8 points

Apr 15, 2016 12:26 AM in response to ckuan

It just disables background syncronisation. It is not supposed to turn off the phone 🙂 Also my problem not about 10%. It turns off sometimes when it is 14% sometimes 11%...

With your logic, turning off the phone at all is the best solution to save battery. Try, it works.

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Answer 7

ckuan

Level 10

120,914 points

Apr 15, 2016 12:30 AM in response to murat kalak

Again. think what you want, the info is already provided.

You can also send a feedback to Apple:

http://www.apple.com/feedback

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Answer 8

murat kalak Author

Level 1

8 points

Apr 15, 2016 3:45 AM in response to ckuan

Hi Ckuan,

Thanks for the answer but the question is actually whether do they replace my phone with this dents or not. Please mind the front camera is displaced apart from the battery issue.

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Answer 9

FelipeV

Level 6

12,071 points

Apr 15, 2016 6:05 AM in response to murat kalak

No. They will not replace the phone because of dents caused by accidental damage. As to the camera displacement, they will replace the phone under warranty if is determined to be a manufacturing defect. Otherwise they will not.

As to your battery issues search the forum for power saving tips, which might include restoring your phone as new and not from a backup.

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Answer 10

murat kalak Author

Level 1

8 points

Apr 15, 2016 5:28 AM in response to FelipeV

Thanks Felipe for the reply. So even if there are dents (which avoids warranty), because camera displacement is a manufacturing problem they will replace it you say ?

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Answer 11

imobl

Level 7

21,108 points

Apr 15, 2016 5:48 AM in response to murat kalak

Only Apple staff at an Apple store can make the determination whether your iPhone will

be replaced under warranty or under Out of Warranty reduced price replacement or not

at all.

Make an appointment at the nearest Apple store to have your iPhone evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/

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