appleTV keeps asking for appleID, password and authentication code circularly

after updating my iPhone I was asked to use the double authentication code, I had no idea of what kind of nightmare this is. I spent hours going from a device to another checking passwords and authentication codes. The last one is the Apple TV, after this stupid innovation my appleTV keeps asking for my AppleID, password and authentication code, and than goes back to the request for the appleID. Basically my AppleTV is useless. how can I eliminate the stupid authentication code, that makes all my devices basically inaccessible?

iPhone 6, iOS 9.3.1

Posted on Apr 15, 2016 12:45 PM

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Question marked as Top-ranking reply

Posted on Mar 20, 2017 1:41 PM

Apparently the new Apple TVs will work as expected. The older ones are not designed for two-factor; but Apple should fix this via a software update (will they?).... but the work-around works.


Do not turn two-factor off because of this, just go to your iphone and get a fresh code after you type-in the password on the Apple TV and before you append two-factor code. Do this by....


(On iphone or ipad)

  • going to settings, iCloud
  • click on your iCloud ID at top of screen
  • click on "Password & Security"
  • click on "Get Verification code"

... then just type that code in the password field after your ATV password.


It works, I've done it on three older Apple TVs.

437 replies

Dec 28, 2019 11:41 AM in response to nicomorix

It will work, you have to make sure Apple ID is correct on you iphone go to

1 settings

2 click on name

3 password and security, enter password

4 Get verification code KEEP THIS CODE

Go to apple tv

5 Submit Apple ID

6 Enter your password then enter the verification code with no spaces and submit. Example password Jupiter00 + verification code 123456 as such

Jupiter00123456

hit submit and it will work


Enjoy 😊

Apr 4, 2020 4:16 PM in response to congellous 1

I know irritating especially as other apps get you to enter email and then it opens a different box to enter verification code that’s either sent to your email or txt msg to your phone. I’ve sent feedback from link given in this page and said for 2020 Apple have really dropped the ball on this! With covid and more time at home this is not something you want to mess about with. It stresses you out and then you take ages unwinding so don’t enjoy the show no or film so your escapism time is ruined by something that apple could easily rectify. Apple used to be pioneers now they are chasing their tale playing catch up.

Apr 27, 2020 1:33 AM in response to Dogcow-Moof

Sorry William, but that is not the case. For the Apple TV Gen 1, which does not support 2fa, the process of inputting the password and verification code makes no difference. As per my own post, I have tried all combinations of imputing password plus code and ensuring that I do so within the time allowed, but to no avail. The ATV continually tells me that my ID or password has not been recognised.


Apple told me this was down to a hardware fault in the device. I don't believe this to be true. It behaves identically on either Wi-Fi or ethernet, so both network adaptors would need to be at fault for this to be true and in any event, the device passes its own diagnostics, as stated in my post.


I say again, this appears to be a direct casualty of Apple's now mandating that we have 2fa, whether we like it or not and with no provision for older devices not compatible with that. I think that is the fundamental issue here: the fact that ATV1 was designed without allowance for 2fa and is effectively incompatible with it.


Is there another way around this please (as per my two questions above)? Because the stated remedy of using your Apple ID password plus a verification code is simply not a solution - it doesn't work.


I'd really like to get my old ATV working on my Apple ID. Surely all it takes is some sort of OS update for it that can allow this? I know there can't be very few of these devices still working, but Apple has a duty of care to owners not to render them obsolete.


Thanks for any help anyone can give in moving this forward for me.

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appleTV keeps asking for appleID, password and authentication code circularly

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