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hello there,
I could connect my I-phone 5S with the older version of itune in my hp laptop, but as soon as I updated the itune12.3.3.17,I cant connect my phone through USB cable.So please help to fix this problem.
thank you.
iPhone 5s, iOS 9.3.1
Howdy kevalgami,
Thanks for using the Apple Support Communities.
If your iPhone isn't being recognized by iTunes on your Windows PC then I suggest you follow through the troubleshooting in the link below.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Have a good one.
thank you for your reply.
but whenever i try to connect my iphone 5s, i can't see the Trust this computer alert. there is and other alert pop up, it shows 'Allow these computer to access photos and videos in which i chose ALLOW' still my phone is not recognize. i reset my lockdown folder and restart my computer but still have this issue.
kindly help me.
thank you
i can't connect my iphone 5s to my laptop. what should i do?
