Bell Canada cuts Outlook Email on iOS

Bell Email has just been 'upgraded'.

One no longer has to link thru Microsoft to access their web-based email services.

But there is collateral damage.

Bell has removed the functionality of the software app Outlook (for iOS).

One can no longer access bell.net or sympatico.ca email services - you cannot send or receive emails using Outlook on your iPhone / iPad.

This is a retrograde step as Outlook seems to be a far superior email client than Mail on iPhones & iPads.

Any suggestions as to how we Canadians can influence Bell to restore Outlook email services? 😕

If not, is there any other alternative to Mail for iOS?

Many thanks!

...John

iPhone 5s, iOS 9.3.1

Posted on Apr 27, 2016 7:21 AM

18 replies

LACAllen

Level 8

43,584 points

Apr 28, 2016 8:41 AM in response to John Bonn

Great news John.

Keep in mind, if your iPhone is set up as POP, the mailbox will behave differently than on your iPad.

John Bonn Author

Level 1

52 points

Apr 28, 2016 8:50 AM in response to LACAllen

Owe you both a great big THANK YOU!

Outlook working seamlessly on 2 iPhones & 2 iPads despite Bell's advisory that it would no longer work with their email.

LACAllen -I did set the iPhone up as POP but when I went back in to check on settings in Outlook, both email accounts (Bell) are indicated as IMAP

Who cares..they all work!

Love these forums. Have been utilizing the great resources contained in them for > 25 years!

Bought my 1st Mac in 1984!!

Apple Forever! 😎

Sep 20, 2016 7:55 PM in response to John Bonn

Between Bell's useless information on the migration and Outlook's really poor settings page, I went through almost as much hassle as John. But these last 2 posts did it for me - especially learning that the port can be specified as part of the server name and learning that there really is someone else who got this to work!

Thanks for all that grief you went through 6 months ago, I now have Outlook running (finally).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bell Canada cuts Outlook Email on iOS