Bluetooth keyboard will not pair with MacPro after installing El Capitan 10.11.4
Bluetooth keyboard will not pair with MacPro after downloading OS X 10.11.4 .. mouse pairs OK
Mac Pro (Late 2013), OS X El Capitan (10.11.4)
Apple Event: May 7th at 7 am PT
Bluetooth keyboard will not pair with MacPro after downloading OS X 10.11.4 .. mouse pairs OK
Mac Pro (Late 2013), OS X El Capitan (10.11.4)
Please test after taking each of the following steps that you haven't already tried. You may need a wired keyboard to carry out some of them. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac, because Bluetooth isn't completely reliable. Skip ansteps that you've already tried.
Step 1
If the keyboard is already paired with another device, either remove that pairing, turn off the device, or move it out of range (which might be farther than you think.)
Step 2
Follow the instructions inthese support articles:
How to set up your Apple Wireless Keyboard
Apple Wireless Keyboard: Difficulty during pairing process
Bluetooth devices become unresponsive
Step 3
The keyboard should pair automatically when you restart the computer. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
Step 4
Reset the System Management Controller.
Step 5
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.Bluetooth.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.
Step 6
See these support articles:
Bluetooth keyboard may not pair during Setup Assistant
Wi-Fi and Bluetooth: Potential sources of wireless interference
Bluetooth: Unreliable wireless performance may occur when USB 3.0 external devices are close
Step 7
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Bluetooth keyboard will not pair with MacPro after installing El Capitan 10.11.4