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My Safari passwords have disappeared. Is it possible to retrieve them?

In Safari preferences - passwords - only four of my many passwords to websites show. They were all there this morning. Does anyone know how this could have happened and if it's possible to retrieve them?

Thank you.

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Apr 29, 2016 12:53 PM

Reply
19 replies

May 1, 2016 2:54 PM in response to Linc Davis

Hello again, Linc.


I decided to have another go and followed your instructions for testing. Step 1 : Keychain worked properly. Step 2 : safe mode made no difference.


However the problem was finally solved as follows :


I switched off iCloud Keychain on my iPhone after which, for some reason, I was able to switch it off on my MacBook Air without the keychain box re-checking itself as soon as I entered my ID as it had been doing before. All my Safari passwords disappeared from these two devices. I left things as they were on the iMac. I switched keychain back on on the iPhone and Air and - lo and behold - I got all my passwords back and everything's working perfectly!


I have no idea what all that was about ...

May 1, 2016 3:00 PM in response to Eric Root

Thanks for your message Eric. I did indeed end up starting up in safe mode which, as you say, was very straightforward. I think I got scared when Linc Davis wrote:

"Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions." as I have no idea what these things are.


Anyway, as you can see from my last reply to Linc, I finally solved the problem ... by good luck rather than good management. All's well that ends well.

My Safari passwords have disappeared. Is it possible to retrieve them?

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