icloud drive does not sync from my PC

iCloud Drive is simply not syncing with my PC.

When I open iCloud Drive in Windows, and then open it at icloud.com (OR on e.g. my iPhone) there are SEVERAL folders and files which I created in Windows but which simply don't exist at icloud.com (OR on e.g. my iPhone).

There are SOME files which I created MONTHS ago, which simply are not there.

When I check out iCloud for Windows, it DOES NOT say that there are currently any files being uploaded.

It says "Updated at 4/27/16, 12:15pm (i.e. THREE days ago).

Is it beyond the wit of Apple to simply have a "refresh from PC" option within the iCloud for Windows program?

Hopeless.

iPhone 6, iOS 9.3.1, iCloud for Windows

Posted on Apr 30, 2016 2:52 AM

21 replies

CarlAVII

Community Specialist

May 1, 2016 12:50 PM in response to jon_leigh

Howdy jon_leigh,

I understand that files and folders created on your Windows PC aren't always appearing on iCloud.com or your iOS devices. Fortunately the steps outlined below can help restore functionality between your PC and iCloud.

What if my files don't update to iCloud?

Check these things first:

Make sure that you have an active Internet connection on your Mac and on your iOS device.

Sign in to iCloud on all of your devices, and turn on iCloud Drive.

Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.

Make sure that you have enough iCloud storage. If you exceed your limit, you can upgrade your iCloud storage.

Create a new document and save it to see if it uploads to iCloud. If it does, see if the other documents start uploading.

If you tried these steps and your files still don’t upload to iCloud:

Stay signed in to iCloud.

Save your updated files to a different folder on your Mac or PC.

Contact Apple Support.

Get help using iCloud Drive
https://support.apple.com/en-us/HT203052

Regards!

Jun 14, 2016 10:57 AM in response to jon_leigh

I have had this same very frustrating issue for a long time and I finally got it to work on my Windows 7 PC! I simply changed the updates from weekly to daily.

To fix this open Apple Software Update, hit cancel when it says checking for updates, select Edit Preferences, set to Daily and hit apply. If you are lucky this will fix the problem.

Feb 16, 2017 3:29 AM in response to Why do computers all suck

where to find apple software update? in PC or iphone?

ell.be

Level 1

4 points

Apr 12, 2017 6:09 PM in response to Why do computers all suck

I never get anything that says 'checking for updates' to cancel and go to Edit Preferences. Do you know how to navigate to the Preferences screen manually to change the setting to Daily?

Jul 4, 2017 12:20 AM in response to LACAllen

Using an app-specific password worked beautifully. It did take a few days for the data to populate though.

[EMBEE]

Level 1

4 points

Jul 4, 2017 2:42 PM in response to LACAllen

2 Factor Authentication is enabled. Files saved from an application on the PC do not sync across iCloud. If those files are moved manually from the OS then they do sync.

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icloud drive does not sync from my PC