Missing music library... ALL songs are gone!
My PC crashed and I lost all files, etc. I replaced the hard drive, reinstalled iTunes today and my entire library of songs is gone. I only have the ones I purchased from iTunes, which isn't a lot. I thought the whole purpose of importing my music library into iTunes was so I wouldn't have to back it up elsewhere and could access it from anywhere by logging into my account. I have searched many similar threads and can find nothing to solve my problem. I have no old files on my computer and reinstalled iTunes from scratch. My entire music library should NOT have disappeared! This is unbelievable....I try to use support and it ask for a serial number. Huh? I use iTunes on a PC, and not Apple products other than an old iPod which is also now empty..