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Hi I just bought a new 6splus n had to update iOS 9.3.1. Already downloaded the software but can't install as it says error occurred,plz help thnx

Hi I just bought a new 6splus n had to update iOS 9.3.1. Already downloaded the software but can't install as it says error occurred,plz help thnx

Posted on May 2, 2016 5:52 AM

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Posted on May 2, 2016 5:08 PM

Is there anything else on the error message - a number perhaps?

The other method one can use to update is to have a computer running the latest version of iTunes (12.3.3) and connect the phone with a cable -

Go to Summary in left column

Click on Update software button on the right

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Hi I just bought a new 6splus n had to update iOS 9.3.1. Already downloaded the software but can't install as it says error occurred,plz help thnx

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