Apple Event: May 7th at 7 am PT
I have a 13-inch MacBook Pro, from Aug. 2012. OS X 10.9.5 (13F34)
This has started happening the past few days. When trying to do things like import files into a program or load a website, the application freezes for a moment. It's nothing super awful, but it is annoying and I have no idea what the cause is. I checked for a virus or malware and there doesn't seem to be any.
Suggestions? Thoughts?
MarshalGrover wrote:
Three beeps every five seconds.
About Mac computer startup tones - Apple Support:
3 successive tones, a 5 second pause (repeating): This indicates RAM does not pass a data integrity check.
Meaning...?
MarshalGrover wrote:
Meaning...?
Sorry, I thought the document that John and I pointed out would make it obvious. You have some bad RAM that whatever you used as a "hardware check" before didn't pick up.
Ah. So, I'm assuming the best course of action would be to completely replace the RAM? And if so, should I do it in the Apple Store or do it myself?
(and I did the "Apple Hardware Test" you can do when you boot up the computer).
I have a 13-inch MacBook Pro, from Aug. 2012
Apple sold two 13 inch MBP models in August 2012. One of them (the one with an optical disk slot) has user-replaceable memory, and if that's your model you can replace it yourself. The other one (the one with the Retina display) does not have user-replaceable memory, and you will need to bring it to Apple or an Apple Authorized Service Provider for evaluation.
I assume that by Aug 2012 13" MBP you must mean that's when you purchased it so there is no AppleCare and it's not the Retina display version which wasn't available until October 2012 (according to MacTracker), but if it were me I would still take it to an Apple Genius for free diagnostics and they should then give you a flat fee price for repairing it. At this point you don't know which of the two memory sticks has the problem and needs to be replaced. Then you can decide if you would like for Apple to take care of it or you feel you can do it yourself. Most of us recommend either OWC or Crucial.
Gotcha; made an appointment this week. Thanks for the help!
MacBook freezes while doing things
