MacBook Air can't find wireless printer

My MacBook Air can't "see" my wireless printer and will only print when connected by USB. I've been through every troubleshooting suggestion the HP support site could offer and they referred me here. I don't believe it's a problem with the printer or network because I can print just fine from my phone or my husband's MacBook Air. I can't find any settings on his computer that are different than the settings on mine and we're both running iOS 10.11.4. I would welcome any advice or suggestions.

Thanks in advance!

MacBook Air, OS X El Capitan (10.11.4)

Posted on May 3, 2016 8:36 PM

17 replies

jbrogren Author

Level 1

8 points

May 4, 2016 7:17 PM in response to Linc Davis

The problem is that I cannot connect to the printer wirelessly. I would like to be able to do that rather than having to have a USB connection. I'm also hoping if I can figure out how to connect to my home printer, I'll also be able to print at the office (I work both at home and at two different offices). I lost the ability to connect to the office printers after resetting the printing system to try to fix the home connectivity. Does that clarify the problem?

jbrogren Author

Level 1

8 points

May 4, 2016 7:28 PM in response to Linc Davis

It's working now! Thank you so much for your time and patience.

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MacBook Air can't find wireless printer